Full Time Leasing Consultant in Smyrna
$18 - $20 per hourBalfour Residential LLC
Leasing Consultant
We are looking for an experienced Leasing Consultant who is our first impression to potential and current residents. A Leasing Consultant will listen and understand the needs of a potential or current resident, and show them that we have what they want. Greeting potential and current residents, taking digital requests/complaints by phone or email, entering work orders, are some of the responsibilities of a leasing consultant. This position requires a customer service and sales mentality.
We offer competitive hourly rates, beginning at $18-$20, and outstanding benefits, including paid time off (7 days per year with opportunity to earn more over time with the company), medical, dental, vision, 401k, life insurance & a housing discount!
Office Hours: Monday- Friday (8:00 am - 4:30 pm (30 min break).
Essential Functions
- Answer questions and digitally show apartments to potential residents, to define what they want
- Sell the value of community features as they relate to the customer needs to close the sale
- Follow-up daily with potential leads via email and call
- Create and maintain excellent and ongoing relationships with potential and current residents
- Ensure a high level of customer service
- Use customer service skills to take requests, complaints, comments, and resolve them quickly as well as Work Order requests and manages these operations.
- Assist in monitoring renewals and electronically distribute and follow-up on renewal notices
- Prepares and assists with all leasing paperwork
- Process applications for approvals (credit check, rental history, etc.)
- May be required to assist in special projects or activities including due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.
- Takes accountability for daily leasing operations, and ensures professional and timely responses and resolutions
- Participates in rent collection and rent collection procedures
- Attends and participates in our training programs as required
- Attendance and on time arrival is an essential job function
Requirements
- 2+ years of office admin or leasing experience
- English speaking required, English and Spanish speaking preferred
- Reliable, productive, and hardworking; remain calm under pressure
- Able to prioritize projects and handle multiple assignments at any given time while maintaining a commitment to deadlines
- Familiarity with office organization and optimization techniques
- High degree of multi-tasking and time management capability
- Excellent written and verbal communication skills
- Integrity and professionalism
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) important.
- Must pass a criminal background check & credit background check
- Must have Work Authorization in the US
- Must pass a drug test
- Must be local to 30082 or comfortable commuting
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