Patient Access Representative
$25 per hourATR International
Job Description
Job Description
Patient Access Representative
Location: West Los Angeles, CA 90034
Work arrangement: Onsite
Pay: $25 per hour
Schedule: 8 hours per day, 40 hours per week
Education: High school diploma or GED
About the Company
Our client is a respected healthcare organization focused on helping patients access coordinated, high-quality care. This role supports clinic operations by keeping provider schedules accurate and helping patients and clinical teams navigate appointment access.
About the Role
Under direct supervision, you will maintain provider appointment schedules and calendars, process routine and urgent schedule changes, and help clinics make the best use of provider availability. You will also enter patient encounter information, distribute daily reports, and support providers and reception staff with scheduling processes.
This is an onsite role based in a patient access building. The position does not require travel.
Responsibilities
- Maintain provider appointment schedules and related clinic documents.
- Review and update monthly calendars, daily schedules, and schedule-change requests.
- Create provider appointments according to established clinic procedures.
- Respond promptly and accurately to routine and urgent scheduling requests.
- Review outgoing appointment schedules and distribute them to the appropriate departments.
- Help clinical staff use scheduling procedures and appointment system documentation.
- Enter patient encounter information as needed.
- Initiate referral forms in coordination with the business office.
- Report daily productivity and appointment system issues that may affect clinic utilization or patient access.
- Operate computers, printers, fax machines, photocopiers, and other office equipment.
- Provide courteous, service-focused support to providers, patients, and staff.
Qualifications
- High school diploma or GED.
- One to two years of call center experience.
- Hands-on experience with clerical work and a regional appointment system.
- Strong customer service, communication, interpersonal, and problem-solving skills.
- High accuracy and attention to detail when coordinating provider and radiology schedules.
- Ability to work effectively with providers, patients, support staff, and other personnel.
- Epic experience is preferred but not required.
ATR International is committed to delivering next-generation recruiting that enables businesses and communities to thrive. By bringing passion for excellence, trust, and inclusion to every interaction, we build deep connections with our clients, contractors, internal staff, and local markets to drive long-term mutual success.
Founded in 1988 as a two-person, Hispanic-owned company, ATR is now a widely renowned technical staffing and consulting leader. Our firm has grown to serve a range of companies—from startups to Fortune 500 organizations—while putting more than 35,000 people to work, totaling over 14 million working hours. And we support a plethora of industries, from IT, engineering, and finance to healthcare, insurance, and retail.
Our passion for inclusion is at the heart of our success. Our woman-led, minority-owned firm welcomes fresh perspectives, and our efforts have earned us WBENC Certification—the most prestigious national recognition for women-owned businesses in the U.S. Today, ATR remains one of the most diverse firms in the staffing industry.
Reach out to learn how we can support your staffing or job search needs, no matter your background.
Company Description
ATR International is committed to delivering next-generation recruiting that enables businesses and communities to thrive. By bringing passion for excellence, trust, and inclusion to every interaction, we build deep connections with our clients, contractors, internal staff, and local markets to drive long-term mutual success.\n\nFounded in 1988 as a two-person, Hispanic-owned company, ATR is now a widely renowned technical staffing and consulting leader. Our firm has grown to serve a range of companies—from startups to Fortune 500 organizations—while putting more than 35,000 people to work, totaling over 14 million working hours. And we support a plethora of industries, from IT, engineering, and finance to healthcare, insurance, and retail.\n\nOur passion for inclusion is at the heart of our success. Our woman-led, minority-owned firm welcomes fresh perspectives, and our efforts have earned us WBENC Certification—the most prestigious national recognition for women-owned businesses in the U.S. Today, ATR remains one of the most diverse firms in the staffing industry.\n\nReach out to learn how we can support your staffing or job search needs, no matter your background.
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