Restaurant Supervisor

Restaurant Supervisor

The Restaurant Supervisor is primarily responsible for leading and supervising the restaurant & banquet team. S/He will promote a safe and welcoming working environment to achieve maximum guest satisfaction. The Restaurant Supervisor will work with the F&B Director and the Banquet Manager to ensure maximum efficiency.

Essential Job Functions:

• Achieve customer satisfaction and compliance with policies/procedures in the F&B Depts.
• Train, coach, and assist associates in the F&B operations.
• Monitor performance and recommend corrective action.
• Respond to customer needs and rectify any guest issues.
• Oversee cash handling and check/credit policies and procedures.
• Conduct pre-shift meetings to inform staff of daily events.
• Promote teamwork and quality service.
• Routinely greet guests, serve food and beverage, and service other F&B departments.

Requirements:

• High school diploma or equivalent education.
• Minimum of 2 years of employment in the Food & Beverage industry.
• Prior restaurant experience is a must.
• Prior hotel experience is a plus.
• Highly organized and detail-oriented.
• Exceptional guest-focus.