Principal Functional Consultant- AI Practice

Principal Functional AI Practice Delivery Consultant

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Role

As a Principal Functional AI Practice Delivery Consultant, you will be the primary functional architect responsible for designing end-to-end AI transformations for our most complex customers. You'll connect the capabilities of Workday's Sana Enterprise AI platform, Workday's Native AI Agents, and Workday's Agent Builder Platform to generate ROI and business outcomes for HR, Finance and IT leaders.

You will act as a trusted advisor to executive sponsors, design AI-enabled process and operating models, and lead functional workstreams through preparation, activation, and adoption. In this role, you help customers move well beyond AI "hype" by ensuring every solution is usable, ethical, scalable, and tied to measurable value.

Key Responsibilities

• Solution Design / Strategic Advisory: Design comprehensive AI-enabled solutions, serving as a trusted advisor to senior HR, Finance, and IT leaders, translating AI capabilities into clear business value, outcome-driven roadmaps, and adoption plans for their organizations.
• Functional Leadership: Lead functional workstreams for AI initiatives, including requirements discovery, process design, configuration guidance, data readiness, and user experience considerations.
• Innovation & Feedback: Partner with Product and Engineering to share field insights from customer deployments, influencing the evolution of Workday's AI agents, platform features, and Sana Enterprise platform.
• Ecosystem Alignment: Collaborate with technical and integration teams to ensure that AI use cases are supported by appropriate data models, security considerations, and integration patterns with third-party systems.

About You

Basic Qualifications (P5)

• 2+ years of experience designing or delivering AI-enabled or analytics-driven solutions in an enterprise context (e.g., AI agents, intelligent automation, advanced analytics, or ML-powered features)
• 10+ years of experience in enterprise software consulting or functional implementation including significant experience leading complex, multi-country or multi-business-unit projects

Basic Qualifications (P4)

• 1+ years of experience designing or delivering AI-enabled or analytics-driven solutions in an enterprise context (e.g., AI agents, intelligent automation, advanced analytics, or ML-powered features)
• 7+ years of experience in enterprise software consulting or functional implementation including significant experience leading complex, multi-country or multi-business-unit projects

Other Qualifications

• Strong business acumen, with the ability to define AI-enabled use cases, and connect AI capabilities to concrete business outcomes for customers
• Experience in solutions design, including leading discovery and design workshops to translate business requirements into AI-enabled workflows, agent behaviors, and governance models
• Background in professional services or consulting, with experience managing high-stakes client delivery and collaborating in multi-disciplinary project teams (e.g., engagement management, technical, change management)
• Excellent communication skills, with the ability to explain complex AI concepts in accessible terms for non-technical stakeholders while maintaining credibility with technical and product partners
• Demonstrated decision-making and process improvement skills, using data and feedback from deployments to refine methodologies, templates, and best practices over time
• Comfort working in evolving spaces, with a growth mindset and a desire to continuously develop your expertise in AI, agentic workflows, and Workday's Ethical AI principles
• Commitment to Workday's Ethical AI standards, ensuring all solutions are designed to be transparent, fair, and secure for all users