Head of Client Experience & Loyalty
HDR
HDR is seeking a Client Experience Director to design and drive HDR’s enterprise‑wide client experience program from strategy to execution. You will translate client insights into actionable plans across marketing, operations, and project delivery while championing a client‑centric culture and continuously improving outcomes.
With 15+ years in A/E/C, you will oversee client feedback systems, develop CX metrics, and partner across HDR to standardize tools, trainings, and plays.
#J-18808-LjbffrVacancy posted 15 hours ago
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