Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Head of Customer Experience & Operations (Healthcare)

CSL Plasma Inc.

CSL Seqirus seeks a Director of Customer Engagement to own the customer support strategy and operating model within a highly regulated healthcare setting. You will drive cross-functional initiatives across Commercial Operations to achieve service excellence, efficiency, and revenue growth, translating data into clear executive insights. The role covers five pillars—operating model, budget/cost management, leadership development, digital enablement, and cross-functional partnership—while building #J-18808-Ljbffr CSL Plasma Inc.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Head of Customer Experience & Operations (Healthcare) in Summit, NJ vacancy
  • $204.25k - $312k

     ...drive sales growth and improve healthcare outcomes for patients. We...  ...manage end-to-end commercial operations.  We work with over 100 Life...  ...a structured environment. A customized career progression plan...  ...and executive engagement ~ Experience running or influencing $20M+... 
    Suggested
    Hourly pay
    Full time

    Axtria, Inc.

    Berkeley Heights, NJ
    more than 2 months ago
  •  ...something special. The Role The Guest Relations Manager is the face and the host of the club. You own the entire member and guest experience every touchpoint, physical and digital, from the moment someone walks through the door to the way we show up in their inbox and... 
    Suggested
    Weekend work
    Afternoon shift

    Racquets Club of Short Hills NJ

    Short Hills, NJ
    22 days ago
  • $84k - $90k

     ...it easier for physicians and healthcare professionals to access...  ...building and maintaining strong customer relationships, acting as the...  ...language models to streamline operations, using them as a creative...  ...preferred or will consider related experience. ~Minimum of 5 years of... 
    Suggested
    Full time
    Part time
    Worldwide
    Flexible hours

    WebMD

    Newark, NJ
    more than 2 months ago
  • $185.5k - $344.5k

     ...for this position.The Customer Engagement Business Director...  ...the Vice President, Head of Customer Engagement...  ...support, and operational leadership, the Customer...  ...fast-paced and evolving healthcare environment.Job DescriptionKey...  ...university.10+ years’ experience in pharmaceutical,... 
    Suggested
    Full time
    Remote work
    Visa sponsorship
    Relocation package

    Novartis

    East Hanover, NJ
    1 day ago
  • $115k - $149k

     ...and your career About This Role: The Customer Experience team is responsible for partnering both...  .... Support customer clinical, operational, and financial goals via designing customer...  ...preferred, or experience working in healthcare in process improvement, cardiovascular... 
    Suggested
    Work at office
    Remote work
    Flexible hours

    iRhythm Technologies, Inc.

    Newark, NJ
    2 days ago
  • $65k - $75k

     ...client, providing superior customer service to patients, nurses,...  ...ensure prompt resolution of operational issues/complaints. Execute and...  ...4-6 years military work experience required Clinical experience...  ...within a hospital or other healthcare environment required Previous... 
    Full time
    Work experience placement
    Casual work
    Local area
    Remote work
    Afternoon shift

    GetWellNetwork, Inc.

    Lyons, NJ
    14 days ago
  • $151.4k - $311k

     ...largest and most sophisticated Health Care industry accounts. Candidates should have an entrepreneurial spirit, relevant industry experience, strong relationship management skills and a proven track record in selling professional services. In this role, candidates will... 

    Deloitte

    Morristown, NJ
    1 day ago
  • $20 per hour

    Neuropath Healthcare Solutions is seeking a Client Services Administrator in Union, NJ. This role involves coordinating programs and performing...  ...rate of $20 per hour and a background check. Prior EMR experience and healthcare exposure are advantageous. #J-18808-Ljbffr... 
    Hourly pay
    Monday to Friday

    Neuropath Healthcare Solutions

    Union, NJ
    3 days ago
  •  ...opportunities, manage CRM processes, and exceed targets while collaborating with cross-functional teams to optimize resource allocation. The role requires a proven track record in sales, ability to analyze market data, and experience with CRM platforms. #J-18808-Ljbffr Solventum
    Remote job

    Solventum

    Maplewood, NJ
    4 days ago
  • $58.5k - $65k

     ...that make it easier for physicians and healthcare professionals to access clinical reference...  ...maintaining strong post-sale/execution customer satisfaction, acting as the day-to-day...  ...the highest caliber customer-service experience Partner with Sales to help meet client... 
    Full time
    Part time
    Worldwide
    Flexible hours

    WebMD

    Newark, NJ
    more than 2 months ago
  • $168.6k

     ...focused on using data and science to help healthcare clients find better solutions for their...  ...Overview Our Client Partner team operates at a global scale, supporting IQVIA’s strategic...  ...competencies: ~15+ years’ combined experience in Strategy Consulting, with a deep... 
    Full time
    Temporary work
    Part time
    Immediate start
    Remote work
    Worldwide

    IQVIA

    Parsippany Troy Hills, NJ
    9 days ago
  • $95k - $120.65k

     ...Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and...  ...future of our industry for our clients, customers, and our culture. A Little About...  ...with key business partners: Sales, Operations, Product, Services, and Marketing.... 
    Full time
    Contract work
    Work at office
    Local area
    Remote work
    Visa sponsorship
    Flexible hours

    Zelis

    Convent Station, NJ
    12 hours ago
  • Neuropath Healthcare Solutions is seeking a Receptionist / Client Services Admin responsible for program coordination and administrative...  .... The ideal candidate should have at least a year of relevant experience, excellent communication skills, and be service-oriented. This... 
    Full time
    Temporary work

    Neuropath Healthcare Solutions

    Union, NJ
    1 day ago
  • $75k - $85k

     ...related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay...  ...source of consistency and implementation expertise, leveraging experience to develop best practices and support smooth execution of new... 
    Full time
    Part time
    Flexible hours

    WebMD

    Newark, NJ
    more than 2 months ago
  • $245k - $300k

     ...Opportunity: The Director of Customer Engagement is the...  ...support strategy and operations for a vaccine...  ...in a highly regulated healthcare environment. This leader...  ...direction of the customer experience. The Director of Customer...  .... Drive: The Head of Customer Experience... 

    CSL

    Summit, NJ
    3 days ago
  • $2,314 per week

     ...07901! About the Position Specialty: RN Case Manager Experience: 1+ year of recent case management or discharge planning experience...  ...network of qualified candidates includes nurses, allied healthcare professionals, corporate support professionals and executives.... 
    Permanent employment
    Full time
    Contract work
    Temporary work
    Shift work

    TravelNurseSource

    Summit, NJ
    1 day ago
  • $129.81k - $197.8k

     ...Development Manager brings a business development-first mindset and experience in a legal or professional services environment.Working...  ...and marketing tools to support efficiency, innovation, and operational excellence.Scope, plan, and execute client-facing events, webinars... 
    Full time
    Work at office
    Remote work
    Relocation
    Visa sponsorship
    Relocation package

    DLA Piper

    Short Hills, NJ
    1 day ago
  • $120k - $198k

     ...client initiativesChampion voice of the customer feedback for end-to-end client...  ...executive leadership, sales, marketing, operations, finance, legal and others to ensure aligned...  ...or a related field required.9+ years of experience in business and IT program and project... 
    Full time
    Temporary work
    H1b

    Fiserv

    Berkeley Heights, NJ
    3 days ago
  •  ...Pharmaceutical Sales Representative in New Jersey to promote products and maintain relationships with healthcare providers. The ideal candidate will have sales experience, preferably in a quota-driven environment, and possess knowledge of pharmaceutical and healthcare... 

    Innovativ Pharma, Inc.

    Elizabeth, NJ
    4 days ago
  •  ...HDR is seeking a Client Experience Director to design and drive HDR’s enterprise‑wide client experience program from strategy to execution...  ...client insights into actionable plans across marketing, operations, and project delivery while championing a client‑centric culture... 

    HDR

    Newark, NJ
    17 hours ago
  • $90k - $100k

     ...you're energized by designing scalable systems, improving operational excellence, and creating environments where children can safely...  ...You’re a Great Fit If You Have 5-10+ years of leadership experience in healthcare, pediatric services, behavioral health, ABA, quality... 
    Full time
    Temporary work
    Flexible hours
    Shift work

    Bierman Autism Centers

    Berkeley Heights, NJ
    2 days ago
  • $46.71 - $52.2 per hour

    Account Executive - Commercial Lines (Healthcare) Join to apply for the Account Executive - Commercial Lines (Healthcare) role at HUB International...  ...recommending coverage, products and risk control approaches. Experience and Skills Required 3-5 years of experience in a Commercial... 
    Hourly pay
    Contract work
    Work at office
    Local area

    HUB International

    Berkeley Heights, NJ
    2 days ago
  • $70k - $99.5k

     ...Executive Propeller is a full-service healthcare marketing agency with a focus in...  ...leveraging its end-to-end capabilities across experience strategy, emerging tech, AI as well as...  ...and progressive thinking, and thrive operating with agility, we want to meet you! Support... 
    Agency work
    Shift work

    Omnicom Media Group

    Summit, NJ
    2 days ago
  • $131.2k - $174.98k

     ...drive sales growth and improve healthcare outcomes for patients. We...  ...manage end-to-end commercial operations.  We work with over 100 Life...  ...a structured environment. A customized career progression plan...  ...candidate combines deep BI platform experience, pharma commercial and/or... 
    Hourly pay
    Full time
    Shift work

    Axtria, Inc.

    Berkeley Heights, NJ
    15 days ago
  • $15.92 per hour

     ...home daily Requirements: ~ High School Diploma or GED issued by a state DOE approved testing center ~2-3 years of related experience ~ Valid Driver’s License Visit our website Internal Applicants: Please be advised that current employees applying to... 
    Full time

    Catholic Charities of the Archdiocese of Newark

    Newark, NJ
    16 days ago
  • $150k - $160k

    Austin, TX / Montclair, NJCustomer Experience - Customer Success /Full-Time /HybridThe OpportunityPlay a key role by joining an exceptionally...  ...region, contributing directly to Sitetracker's global CS operational excellence and market leadership.$150,000 - $160,000 a yearThe... 
    Full time
    Contract work
    Work at office

    Sitetracker

    Montclair, NJ
    1 day ago
  • $128k - $252.5k

    Position Summary Our Deloitte Customer team empowers organizations to build deeper...  ...design. We can enhance customer experiences and drive sustained growth and customer...  ...team of strategists, data scientists, operators, creatives, designers, engineers, and architects... 
    Local area

    Deloitte

    Morristown, NJ
    4 days ago
  • $157.6k - $205.43k

     ...drive sales growth and improve healthcare outcomes for patients. We...  ...manage end-to-end commercial operations. We work with over 100 Life...  ...a structured environment. A customized career progression plan ensures...  ...forecasts Required Skills/Experience A minimum of 7-10+ years of... 
    Relocation

    axtriainc

    Berkeley Heights, NJ
    1 day ago
  • Propeller, a full-service healthcare marketing agency, is seeking a VP, Group Account Director for its New York, NY portfolio. You will...  ...The role requires strong leadership, deep healthcare marketing experience, and a proactive stance in organic growth. You’ll collaborate... 

    PROPELLER

    Summit, NJ
    2 days ago
  •  ...Cloud Proficiency: Hands-on experience with SAP (S/4HANA, Ariba, SuccessFactors...  ...environments (e.g., healthcare, manufacturing, finance)....  ...Summit, NJ . Principal Customer Success Manager - Learning (...  ...Project Manager, Marketing Operations (Hybrid Role - New York) New... 
    Full time

    Tata Consultancy Services

    Summit, NJ
    17 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Head of Customer Experience & Operations (Healthcare). Be the first to apply!