Medical Director Anesthesiologist - to $675K at Indianapolis Area - Ortho Focus

Why a Great Opportunity

• Opportunity to scale your experience beyond the scope of your role
• 100% funded health, vision, and dental insurance
• 401K plan with company match
• Generous PTO and paid holidays
• Philanthropic opportunities

Job Description

• Providing support in-house and at client locations (remote, onsite fill-in, or assignment)
• Able to work extended and flexible hours, including occasional nights/weekends.
• Fielding inquiries/problems and provides updates to all users on progress and completion of requests focused on VIP/Senior Management.
• Identifying, researching and resolving technical problems.
• Providing desktop support for computers and software through phone and direct contact with all users focused on VIP/Senior Management clients.
• Installing, repairing and configuring PC’s, peripherals, and other end user equipment including, phones, cell phones, MACs, iPhones and iPads.
• Maintaining documentation for all helpdesk and end user processes and procedures pertaining to VIP/Senior Management.
• Providing support to VIP/Senior Management customers at home locations, occasional local traveling required.
• Taking initiative and drive all aspects of the product in order to meet business unit requirements and deliver superior client satisfaction.
• Working with the business unit and/or application owner to provide acceptance testing on developed features to ensure all business and functional requirements have been met.

Qualifications

• 5 years of desktop support experience in Helpdesk for both phone and desk side support in a Windows enterprise environment (in Financial Services a plus).
• 1-2 years of experience in a VIP support capacity
• Experience using IT Service management application like ServiceNow or similar.
• Proven experience with Windows 10 and MS Office 365.
• Experience in configuring and supporting iPhone, iPad and Android devices in Microsoft Exchange based networks.
• Experience with AV, WebEx and/or Zoom (configuration and support).
• Working knowledge of TCP/IP networks and internet protocols.
• Excellent interpersonal and customer service skills.
• Strong written and verbal communication skills.
• Ability to manage time effectively and to be motivated, reliable, and a self-starter.
• Ability to troubleshoot and resolve break/fix and configurations issues with hardware and software in Microsoft networking environment.
• Able to work extended and flexible hours.
• Ability to work with all levels of users.