Veterinary Hospital Manager

Job Description

Job Description

Are you a natural leader with a passion for animal care and team development?

Pacific Animal Hospital is seeking a Veterinary Hospital Manager who brings together operational excellence, a talent for mentorship, and a commitment to team culture. The ideal candidate will have prior veterinary experience and a proven background in leadership, training, and team development—paired with a business-minded approach to hospital growth.

As our Hospital Manager, you’ll work closely with the Medical Director and leadership team, taking ownership of daily operations and guiding our hospital toward continued success.

Key Responsibilities Include:

• Financial Leadership: Monitor hospital performance, manage budgets, oversee payroll and financial operations, and drive business growth through data-informed decisions.
• Operational Oversight: Ensure efficient workflow, maintain regulatory compliance (OSHA, DEA, VMB), manage equipment and inventory, and implement hospital policies and procedures.
• Strategic Direction: Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
• Project & Facility Management: Lead day-to-day operations, scheduling, and maintenance while aligning administrative functions with overall hospital objectives.
• Client & Community Engagement: Oversee marketing strategies, resolve client concerns, enhance client experience, and foster retention and growth.
• Team Leadership: Manage and support department leads, oversee hiring and development, maintain staffing levels, and promote a positive, inclusive workplace culture.

Schedule, benefits and compensation**:

• This is a full-time, salaried position and schedule flexibility is required based on business needs.
• Compensation: $75,000-95,000 annual base salary*
• Bi-annual bonus opportunities: Based on hospital performance
• Hiring bonus package: Up to $2000 based on experience and credentials
• CE allowance: up to $1,000 based on credentials
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k with match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Bring Your Pet to Work

Your Qualifications:

• 5+ years of leadership, business management, or operations management experience required.
• Veterinary hospital management experience required
• Previous veterinary experience (e.g., Veterinary Technician, Veterinary Assistant, or Client Service Representative) preferred.
• Bachelor's degree, Certified Veterinary Practice Manager (CVPM), or equivalent combination of education and experience preferred.
• Proven ability to lead, coach, and develop high-performing teams.
• Experience managing budgets, staffing, scheduling, and day-to-day operations.
• Strong communication, problem-solving, and conflict-resolution skills.
• Proficient with business software and able to adapt quickly to new systems.

Pacific Animal Hospital is a state-of-the-art, full-service veterinary facility located in the heart of Redondo Beach, CA. Established in 2020 by Dr. Peter Hanna—who previously founded and sold a successful practice in the San Fernando Valley—the hospital has quickly become a trusted name in the South Bay area. Serving Redondo Beach, Hermosa Beach, Manhattan Beach, Torrance, and Rancho Palos Verdes, the hospital is known for its personalized, compassionate care , high standards, and community-focused service . The team prioritizes the comfort and well-being of each pet while fostering a warm, team-driven culture where collaboration and continuous improvement are the norm. The hospital’s modern layout and technology support everything from wellness and diagnostics to surgery and dentistry, all provided with a focus on respect, patience, and dedication.

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*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.