Orders Specialist

Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Job Overview CP Skin Health Group is seeking an Orders Specialist to join our team and provide white‑glove customer service to our corporate accounts and the corporate account team. The Orders Specialist is responsible for ensuring orders are placed accurately and fulfilled timely in an effort to exceed customer satisfaction. This individual has a strong attention to detail and enjoys providing solutions to help exceed company objectives. The ideal candidate should have a natural analytical way of thinking, confidence in their execution and exceptional attention to details, and should be committed to providing the highest level of customer service and working synergistically with our supporting departments to provide quick and efficient order processing. This is a hybrid position and the selected candidate is expected to work in Scottsdale 4 days per week (Monday – Thursday). Responsibilities Transfer data from various formats into database systems to process customer orders; verify data by comparing it to source documents Verify customer information is accurate in all applicable systems Verify and confirm customer orders and delivery expectations Serve as primary contact for customer inquiries on order placement, invoicing, shipment, etc. Establish communication with appropriate internal parties to ensure timely responses to customers Create mutually beneficial relationships with customers through establishment of rapport and exceptional customer service Support team goals and help to exceed business objectives Support our order specialist team when needed (PTO, special projects, etc.) Provide the highest level of customer service while working synergistically with our supporting departments to provide quick and efficient solutions Be solutions oriented in all customer‑facing scenarios and order validation As the department grows, other duties and responsibilities may be added Required Qualifications High school degree or equivalent 1+ years of work experience in a customer service or order entry role Excellent knowledge of Microsoft Office (Word, Excel, etc.) or Google Suite (Docs, Sheets, etc.) Working knowledge of office equipment and computer hardware and peripheral devices Basic understanding of databases Previous experience in customer service Preferred Qualifications Bilingual English/Spanish a plus Experience in the Aesthetics industry Exceptional attention to detail and command of English, both verbal and written Resilience and ability to thrive in a fast‑paced environment Compensation and Benefits Salary Range $52,800.00 - $72,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit‑sharing, and long‑term incentives for Executive‑level roles. Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies. Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form ( should you require accommodation. 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• LI-Hybrid
• J-18808-Ljbffr Colgate-Palmolive