Client Care Representative Supervisor

Lead. Inspire. Make Every Client Experience Exceptional. Are you a natural leader who thrives in a fast-paced environment and loves building strong teams? Veterinary Center of Parker (VCPI) is seeking a Client Care Supervisor to lead our front office team and help create an outstanding experience for clients, patients, and staff. Why You'll Love Working Here Privately owned, AAHA-accredited veterinary hospital Supportive leadership team and collaborative culture Opportunity to mentor, coach, and develop staff Make a direct impact on client satisfaction and hospital success Growth-focused environment that values communication and teamwork What You'll Do Lead and support the Client Care Representative (CCR) team Oversee daily front office operations and workflow Handle escalated client concerns with professionalism and compassion Manage scheduling, attendance, and payroll processes Train, coach, and evaluate team members Improve systems, processes, and client service standards Partner with hospital leadership to achieve operational goals What We're Looking For High school diploma required; college coursework preferred 2-3 years of leadership or management experience in customer service, veterinary medicine, or a related field Strong communication, organization, and problem-solving skills Comfortable with technology and practice management software Passion for delivering exceptional client experiences Benefits Competitive pay based on experience Paid time off Employee discounts Professional development opportunities Supportive and positive team culture Location: Parker, CO Join a team committed to providing Care, Comfort, and Concern while making a difference for pets, clients, and each other every day. #J-18808-Ljbffr VETERINARY CENTER OF PARKER, INC