Operations Supervisor

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Operations Supervisor

New York - American Water Company

Hewlett, NY, US, 11557

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

Supervises the day-to-day operations of distribution systems in accordance with Companypolicies and procedures and all applicable governmental laws andregulations.

Accountabilities

• Assist with preparing and controlling local construction, operations, production andmaintenance within established budget limitations.
• Establish a program that will ensure all EPA Partnership for Safe Water Goals will be meton a period-by-period basis.
• Ensure local water operations meet the required standards and are in compliance withregulatory targets.
• Supervise the implementation of standards, targets, policies, and plans to ensure thecontinuing and increasing operational efficiency, effectiveness, and profitability.
• Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
• Develop and direct cost-effective solutions to meet customers’ expectations and technicalrequirements and to encourage best practice and innovation throughout all operationalareas.
• Implement effective reporting processes. Provide analysis and support to Productionand/or Network Director with information required for various reports, budgets, andbusiness plans.
• Implement and foster the coaching and development of employees, including ideageneration, within respective functional areas.
• Ensure effective people management policies and practices are developed andimplemented (e.g., time and attendance, workforce management, etc.) and ensureresources are developed and deployed appropriately.
• Continue to reinforce the importance of developing a diverse workforce.
• Support the Business Development function in the operational analysis pricing andintegration of water and wastewater business opportunities in both the regulated and non-regulated markets.
• Work collaboratively with other functional leads to mitigate business risks.
• Implement effective communications at all levels of our operations.
• Provide effective leadership that will enhance our abilities to be flexible to changingbusiness environments.
• Contribute to effective communication by listening and providing constructive feedback;supporting the creation of an open and honest work environment; cascading and sharingknowledge and information relevant to other members of the team and colleagues across

Education and Experience

• 2 year or 4 year degree in operational discipline, management, or related technical discipline or equivalent.
• Utility Water or Gas experience preferred, but other transferrable experiences recognized
• 3-5 years experience leading or supervising operational areas and operating units, and managing and meeting performance targets.
• Experience managing inventory and scheduling staff with various schedules
• Must possess or obtain a NY State Health Department Grade D Water Operators License within 1 year.

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make animpact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

• Customer Centric
• Integrity
• Teamwork
• Outcome focused
• Continuous learning

What we offer

• Collaborative environment with a genuine flexible working policy
• 401k Plan with matching
• Share purchase/match plan
• Leadership Development Program
• Volunteer paid days off
• Employee Assistance Program
• Achievement fund
• Free parking
• Variety of Health & Wellness programs
• Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

Nearest Major Market: Long Island
Nearest Secondary Market: New York City