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Freelance IT Support Specialist / IT-Techniker (m/w/d) - 1st & 2nd Level | Onsite | Rollout

Nexgate IT GmbH

Aufgaben Für aktuelle und zukünftige Kundenprojekte in ganz Deutschland suchen wir erfahrene freiberufliche IT-Supporter und IT-Techniker (m/w/d) für unterschiedliche Einsätze in den Bereichen End User Support, Workplace IT und IT-Infrastruktur. Die Projekte reichen von klassischen 1st- und 2nd-Level-Support-Tätigkeiten über Service Desk und Helpdesk bis hin zu Onsite Support, Rollouts, Migrationen und Field Service. Mögliche Einsatzbereiche 1st 2nd Level IT Support Service Desk / Helpdesk / User Support Onsite Support / Field Service / Workplace Support IT-, Hardware- und Client-Rollouts Client- und Windows-Migrationen Installation und Konfiguration von PCs, Notebooks und mobilen Endgeräten Hardwaretausch / Break-Fix / Drucker- und Peripherie-Support Softwareinstallation und Softwareverteilung Windows 10/11 und Microsoft 365 Active Directory / Entra ID / Benutzer- und Berechtigungsverwaltung Intune / SCCM / MECM / Client Management Troubleshooting / Ticketbearbeitung / IMAC/D / Floorwalking / Hypercare Je nach Projekt bieten sich sowohl kurzfristige Einsätze als auch längerfristige Projekte sowie regionale und deutschlandweite Einsatzmöglichkeiten. Qualifikation Must-Have-Qualifikationen: Berufserfahrung im 1st und/oder 2nd Level IT Support, Helpdesk, Service Desk, Onsite Support oder Field Service Gute Kenntnisse in Windows-/Microsoft-Umgebungen, Hardware, Ticketsystemen, Active Directory / Entra ID sowie grundlegenden Netzwerkthemen Sehr gute Deutschkenntnisse in Wort und Schrift Ausgeprägte Service- und Kommunikationsorientierung Selbstständige und zuverlässige Arbeitsweise Bereitschaft zu Vor-Ort-Einsätzen und projektabhängiger Reisetätigkeit Bereitschaft zu Vor-Ort-Einsätzen und projektabhängiger Reisetätigkeit Berechtigung zur freiberuflichen bzw. selbstständigen Tätigkeit in Deutschland Nice-to-Have: Erfahrung mit Microsoft 365, Intune, SCCM/MECM oder vergleichbaren Endpoint-Management-Lösungen Erfahrung mit IT-Rollouts, Client-Migrationen, IMAC/D, Floorwalking oder Hypercare Kenntnisse in ITIL-Prozessen und gängigen ITSM-Systemen Kenntnisse in VPN, Citrix, Remote Desktop und Remote-Support-Lösungen Erfahrung im Onsite Support, Field Service oder Workplace Support Abgeschlossene IT-Ausbildung, Studium oder vergleichbare Qualifikation Erforderliche Sprachkenntnisse Deutsch - Muttersprache / verhandlungssicher Erforderliche Sprachkenntnisse English - gute bis sehr gute Kenntnisse Benefits Attraktive und langfristige Projektperspektive Flexible Remote-Arbeit je nach Projektanforderung Direkte und transparente Kommunikation mit Nexgate Schnelle Abstimmungs- und Entscheidungswege Spannende Projekte bei namhaften Kunden Möglichkeit auf Folgeprojekte und langfristige Zusammenarbeit Faire und marktgerechte Vergütung Nexgate GmbH IT Projects | IT Support | Workplace | Field Service | Freelance Specialists #J-18808-Ljbffr Nexgate IT GmbH

Vacancy posted 1 day ago
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