Loan Officer Assistant

Are you the kind of person who thrives in a structured environment, loves helping others succeed, and finds satisfaction in keeping things organized and moving? If so, Empire Finest Group wants to meet you. We’re a fast-growing mortgage brokerage helping modern consumers secure the best residential and commercial mortgage solutions. Our brand promise is built on speed, transparency, and personal service — and we’re looking for a Service Coordinator who can help us deliver exactly that. What You’ll Do As a Service Coordinator, you’ll be the behind-the-scenes hero who keeps our loan files flowing and our clients supported. You’ll work closely with our Loan Officers to: Keep CRM tasks updated and organized Follow up with borrowers and realtors to ensure documents are complete and submitted Monitor loan milestones and keep everyone informed Escalate issues when needed — with full context and documentation Ensure every file is audit-ready and compliant What Makes You a Great Fit You’re warm, dependable, and detail-oriented You enjoy supporting others and making their work easier You’re comfortable working within structured systems and timelines You take pride in doing things right — not just fast You’ve worked in mortgage, finance, or a similar operational role You're bilingual in English and Spanish Why You’ll Love It Here A team culture built on trust, collaboration, and growth Clear expectations and structured workflows The satisfaction of knowing your work directly impacts client success Opportunities to grow with a company that’s scaling fast and doing good Ready to Apply? If this sounds like your kind of role, we’d love to hear from you. Apply now and help us deliver the kind of mortgage experience people actually enjoy. #J-18808-Ljbffr