Data Analyst

Job Description

Job Description

Application & Technical Support

• Support enterprise applications and related technologies.
• Assist with solution design, technical analysis, implementation, and system enhancements.
• Troubleshoot application, database, integration, and production support issues.
• Maintain technical documentation, procedures, and knowledge repositories.
• Support application deployments, upgrades, and release activities.
• Participate in production support and operational maintenance activities.

Data Platform Administration

• Administer and support enterprise data and reporting platforms.
• Manage users, permissions, security settings, and platform configurations.
• Monitor system performance, utilization, and reliability.
• Support platform upgrades, integrations, and lifecycle management.
• Maintain platform documentation and operational procedures.
• Ensure compliance with data governance and security standards.

Data Analysis & Reporting

• Develop and maintain reports, dashboards, queries, and data solutions.
• Analyze data and provide insights to support business operations.
• Perform data validation, reconciliation, quality assurance, and troubleshooting.
• Assist with performance tuning and optimization of reporting solutions.
• Translate business reporting requirements into technical solutions.
• Support testing and validation of system enhancements and data solutions.

Collaboration & Stakeholder Support

• Work closely with architects, developers, database administrators, business analysts, and business stakeholders.
• Support issue resolution and coordinate activities across multiple technical teams.
• Communicate project status, risks, and technical issues to stakeholders.
• Contribute to continuous improvement initiatives and best practices.
• Provide technical support and guidance to end users and business teams.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent experience.
• Five or more years of experience in data analysis, application support, platform administration, systems analysis, or related technical roles.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience working with databases, reporting tools, and enterprise applications.
• Ability to communicate effectively with both technical and non-technical stakeholders.

Preferred Skills

• Data platform administration and performance optimization.
• Business intelligence and reporting tools.
• SQL and relational database technologies.
• Cloud-based environments and technologies.
• Application integrations and enterprise systems.
• Data governance, security, and compliance practices.
• Production support and operational troubleshooting.
• Enterprise reporting and analytics solutions.