Collections Specialist

Collections SpecialistTake ownership of complex, high-risk accounts where your collections strategy and problem-solving skills truly make an impact. This is a great opportunity to move beyond basic collections into a more analytical, decision-driven role.Why This Opportunity Stands Out:Work on high-impact, late-stage commercial accounts (200+ days past due)Opportunity to take full ownership of a defined portfolio (~100 accounts)Develop advanced negotiation and resolution strategies beyond standard collectionsExposure to legal escalation and repossession processesFast-paced, results-driven environment with measurable impactSupportive, laid-back team culture with strong collaborationChance to build expertise in risk prioritization and account strategyPotential for long-term or permanent placementKey Responsibilities for the Collections Specialist:Manage and resolve a portfolio of delinquent commercial accountsMake 30–50 outbound calls daily to secure payments and negotiate termsEscalate accounts to legal or repossession when necessaryPerform research and skip tracing to locate customersDocument all account activity and prioritize based on risk and exposureQualifications for the Collections Specialist:Experience in collections or high-volume customer serviceAbility to handle difficult conversations and negotiate effectivelyStrong problem-solving skills and ability to work independentlyExperience managing a high-volume workload