RESTAURANT MANAGER

Job Description

Job Description

Restaurant Manager

Employment Status: Full-Time

FLSA Status: Exempt

Benefit Status:

Bella Vista Property Owners Association

Department: Bella Vista Restaurant Group

Department #:

Reports to: Food & Beverage Operations Manager

Safety Rating: High

Starting Pay:
Prepared Date:

Restaurant Hours: Tuesday-Thursday 11:00am-6:00pm, Friday-Monday 9:00am-6:00pm

POSITION SUMMARY

This position supports the organizations’ mission and values by exhibiting behaviors such as professionalism, collaboration, innovations, respect for others, accountability, ownership, and provides exceptional customer in a timely manner. May require independent judgment in the disposition of routine matters without direct supervision.

REQUIREMENTS, ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

Provides administrative support for the department. In addition to other duties as assigned, will provide routine administrative duties and exceptional customer service by responding to requests in person and via the phone and email and will work in conjunction with all areas of the department and organization when necessary to effectively identify and resolve customer issues. Will navigate and understand multiple computer software programs, including programs specific to the department and learn and understand the POA policies and department procedures.

• Keeps clerical records, prepares reports, establishes files and performs office management details.

• Respond to telephone inquiries accurately and in a timely manner.

• Maintain adequate office supplies.

• Write routine reports and correspondence and maintains accurate records.

• Manages contracts approval, insurance compliance and records retention.

• Maintains and keeps outside vendor’s and contractor’s Certificates of Insurance up-to-date and ensures proper coverage.

• Ensures all vendors Worker’s Comp coverage is compliant prior to yearly audit.

• Keeps assigned management staff organized. Coordinates meetings and schedules

• Utilizes strong computer skills to design, create, and implement financial reporting or other requirements.

• Prepares Monthly Statistics Report.

• Proofs financial presentations, correspondence, or other documentation as needed.

MINIMUM QUALIFICATIONS (KNOWLEDGES, SKILLS, AND ABILITITES)

• Work requires continual and strong attention to details.

• Work requires an extensive knowledge of business.

• Must have adequate knowledge of office administrative procedures and use and operation of standard office equipment.

• Exceptional knowledge of Microsoft Office software.

• Must possess a high level of interpersonal skills with the ability to handle sensitive and confidential situations.

• Must be able to maintain a professional attitude and exhibit tact and diplomacy.

• Must be able to compose and proof professional letters and emails.

• Able to establish priorities and set and keep deadlines.

• Must exhibit excellence in Customer Service with all customers.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Specific required movements include the following: trunk-bend, twist, rotate, push, pull, and carry, arm’s reach and leg-lifts. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, the air clean, and generally void of pollutants, the lighting and temperature at comfortable office environment levels.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The Bella Vista POA is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.