Financial Counselor

Financial Counselor Position Summary The Financial Counselor helps patients understand and manage the financial aspects of their healthcare services. The role typically involves providing assistance with billing, insurance verification, and financial assistance programs, ensuring that patients are aware of their financial obligations and available options. Financial Counselor Position Requirements Education: High School graduate or equivalent required. Experience: At least one (1) year of business office experience required. Must have computer experience. Preferred Experience in Healthcare Billing, Collection, or Registration: Knowledge of regulatory compliance issues, uniform billing requirements, HIPAA transaction code sets, state and federal collection law, and payer contractual relationships preferred. Customer Service Experience: Preferred. Language: Prefer knowledge of a second foreign language other than English, preferably Spanish, Haitian or Creole. Financial Counselor Schedule Monday - Friday, primarily day shift and weekends as required. Rotating day, evening, week and weekend as required. Financial Counselor Benefits At TidalHealth, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non 12-hour shift schedules and part-time team members working at least 30 hours or more on weekends only are eligible for benefits. Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union. Salary range: $18.08 - $27.11 Commensurate with experience #J-18808-Ljbffr