County Program Manager

Oversee all school-based and community-based program operations at the Delaware location. Maintain strong relationships with schools, community partners, and program managers. Serve as the primary connection between front-line staff and upper leadership. Ensure program needs, trends, and challenges are communicated and addressed. Responsible for daily oversight, staff support, program quality, and consistent implementation of agency standards. Lead the successful delivery of Program procedures and initiatives for the agency. Ensure all School-based programs and initiatives are operating within program guidelines; Develop strategic interventions to identify and strengthen match relationships. Ensure that expectations and deliverables from grant and external partnership agreements are achieved. Supervise Match Support Specialists including performance management, training and development, workflow and organization planning, day-to-day management, and disciplinary actions for direct reports. As a leader, may take on a flexible caseload of matches as needed by the team. Conduct School-based mentoring program site observations and liaison meetings. Influence leadership and partner with direct supervisor on implementation of program policies and procedures. Provide input into the design and creation of School-based program activities, training and communications for mentors. In partnership with HR, assist in hiring and training/developing CB and SB staff. Support MSSs and enrollment team for efficient enrollment and transition into designated matches. Provide input on strategies for future growth; serve as an advisor to workgroup(s)/projects, attend events as requested. Requirements Must possess a minimum of a Bachelor’s Degree in Human Services or other related areas Two to four years of people-leading successful management experience. Must be willing and able to travel when necessary Must be willing and able to work with diverse populations in diverse territories Must be willing and able to make last minute changes to accommodate job responsibilities such has hours, in-office days Must have viable transportation, valid drivers’ license to meet job responsibilities Must be available to attend events in the early morning, evening and weekends Core Competencies Demonstrates strong leadership and management capabilities in overseeing school-based and community-based programs, ensuring compliance with agency standards and effective communication with diverse populations. Proven ability to develop strategic interventions and support staff training and development to enhance program delivery. Highest-signal resume keywords Bachelor’s Degree In Human Services People-Leading Management Experience Program Oversight Staff Training And Development Relationship Management ATS Optimization Keywords Soft Skills Communication Leadership Flexibility Problem-Solving Certifications & Qualifications Valid Driver’s License Industry Keywords Program Operations Community Partnerships Mentoring Programs Grant Management Diverse Populations #J-18808-Ljbffr Jobtailor