Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Support

HCLTech

The Support Specialist IT provides support to the Customers End-users in using their IT equipment, applications and services, and contributes to maintaining and operating our End User Services (EUS) Onsite deliveries as per agreed Service Levels. Overview Job summary and responsibilities for the Support Specialist IT are focused on providing end-user support and ensuring delivery of End User Services (EUS) Onsite according to service levels. Responsibilities Incident management, Request management, Change management, Knowledge management and Access rights management. Second-tier support to local end users for PC and peripherals, office applications or mobile devices. Interacts with other service organizations to restore service and/or identify and correct core problems. Identifies, researches, and resolves technical problems to ensure timely resolution as per SLA. Perform incident resolutions and request fulfilment and support end users on a variety of issues. Follow-up of end-user hardware request process and order handling of hardware including coordinating delivery and collection. Service end-user requests at the IT Service Spot. Treatment of tickets and requests from end-users for all Deskside related support. Handling end-user hardware requests including coordination of delivery and pick-up. Deploy/return/retire equipment (laptops, etc.) in IT Equipment. RMA follow-up of defective hardware (laptops, smartphones, conference devices, etc.) with suppliers. Handling mobile telephony related requests. Diagnosing and resolving issues at the IT Service Spot. Roll-out and coordination of fleet replacement (laptop, desktop). Qualifications Excellent customer service skills. Completes assignments without direct supervision and is a good team player. Experience with Microsoft Windows 10, MS Office products (2013 and later), Dell laptops, printers and peripherals. Familiarity with network concepts and experience in diagnosing and troubleshooting connectivity. Experience with an enterprise level ticketing system; ServiceNow experience is a plus. Other Requirements Itil Foundation Certification (Optional but Valuable). Certification In Asset Management (Optional but Valuable). #J-18808-Ljbffr HCLTech

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the IT Support in Clayton, MO vacancy
  •  ...Job Title: Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems...  ..., and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks... 
    Suggested
    Apprenticeship
    Worldwide
    Shift work

    US Navy

    Webster Groves, MO
    4 days ago
  •  ...A leading IT services company is seeking a Support Specialist IT in Clayton, Missouri. This role focuses on providing end-user support and ensuring the delivery of IT services as per service levels. Responsibilities include incident and request management, second-tier... 
    Suggested

    HCLTech

    Clayton, MO
    2 days ago
  • • Experience with an enterprise level ticketing system - ServiceNow experience is a plus The Support Specialist IT will be involved mainly in: • Incident management, Request management, Change management, Knowledge management and Access rights management... 
    Suggested
    Local area

    Yochana

    Clayton, MO
    5 days ago
  • $48.61k - $75.28k

     ...Location SAINT LOUIS, MO 63110 Scheduled Hours 40 Position Summary Under moderate supervision, provides support of desktop computer systems and other technology-based systems for University staff, faculty and students. Desktop support provides technical support... 
    Suggested
    Full time
    Work experience placement
    Work at office

    Washington University in St. Louis

    Clayton, MO
    4 days ago
  •  ...The Technical Support Agent will serve as a frontline resource for DOOR customers, providing timely and effective technical support across...  ...1-2 years of experience in technical support, customer support, IT, SaaS, hardware/software support, or a related customer-facing... 
    Suggested
    Temporary work
    Work at office
    Immediate start
    Flexible hours
    Shift work
    Night shift
    3 days per week

    Door Company

    Olivette, MO
    3 days ago
  •  ...Entry-Level IT & Administrative Support Associate Location: Family-Owned Automotive Dealership Work Environment: Supportive Collaborative Growth-Oriented Are you looking to start your career in IT while also gaining valuable administrative experience? Our family-owned... 
    Work at office

    Socket

    Glendale, MO
    2 days ago
  •  ...This Is Not Your Average Tech Job Are you a hands‑on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks... 
    Hourly pay
    For contractors
    Immediate start
    Flexible hours

    Hardy Industries Inc

    Maplewood, MO
    1 day ago
  • $35 per hour

     ...Independent Contractor (1099) Reinstall operating systems using bootable tools On-Call IT Field Technician – PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule:... 
    Hourly pay
    For contractors
    Local area
    Remote work
    Flexible hours

    Geeks on Site

    Maplewood, MO
    1 day ago
  •  ...innovation, handle risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies...  ...subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates... 
    Worldwide
    Shift work

    LSEG (London Stock Exchange Group)

    Creve Coeur, MO
    1 day ago
  •  ...We are seeking a Mainframe Support Engineer to provide L2/L3 production support for enterprise mainframe applications. The ideal candidate will have strong experience with COBOL, DB2, VSAM, Batch processing, and production support operations. This role involves incident... 

    Neshent Technologies

    Breckenridge Hills, MO
    1 day ago
  • HARDY INDUSTRIES in Missouri is seeking skilled technicians who want to go beyond the average tech job. This hands-on role involves a variety of tasks including OS installations, structured cabling, and telecom work. Candidates should have at least 1 year of I.T. or Telecom...
    Hourly pay
    Flexible hours

    Hardy Industries Inc

    Maplewood, MO
    1 day ago
  •  ...IT Support Specialist Department: IT Ops Employment Type: Full Time Location: Headquarters Description The IT Support Specialist provides day-to-day technical support to HC Fraud Shield employees and maintains the end-user computing environment - workstations, company... 
    Full time
    Work at office
    Remote work
    Flexible hours

    Hcfraudshield

    Saint Louis, MO
    2 days ago
  • **Job Title: Work Site Support Specialist** **Employment Type: Part Time (Temporary)** **Location: St. Louis / Southwest St. Louis County****Job Summary:** Join our compassionate and collaborative team as a Work Site Support Specialist, where you will play a vital role... 
    Full time
    Temporary work
    Part time
    Work experience placement

    Livebrightli

    Saint Louis, MO
    1 day ago
  •  ...Support Specialist ItThe support specialist it will be involved mainly in:Incident management, request management, change management, knowledge management and access rights managementSecond-tier support to local end users for pc and peripherals, office applications or... 
    Local area

    Yochana

    Saint Louis, MO
    2 days ago
  •  ...Appearance Protection, GAP, Key Replacement, and Theft Deterrent programs backed by A-rated insurance carriers. We're looking for an IT Support Specialist who enjoys solving problems, helping people, and growing their technical skills in a collaborative environment. If you... 
    Immediate start

    Reinsurance Associate Inc.

    Fenton, MO
    3 days ago
  •  ...IT Support SpecialistThe IT Support Specialist provides first-level technical support to end users, ensuring timely resolution of hardware, Windows 11, Microsoft 365, printer, connectivity, warehouse technology, and approved business application issues. This role focuses... 
    Work at office
    Remote work

    The Timberline Group Company

    Saint Louis, MO
    1 day ago
  •  ...Job Description The IT Support Specialist provides first-level technical support to end users, ensuring timely resolution of hardware, Windows 11, Microsoft 365, printer, connectivity, warehouse technology, and approved business application issues. This role focuses... 
    Work at office
    Remote work

    Insight Global

    Saint Louis, MO
    2 days ago
  •  ...organizations that want to find their next generation of talent. The Job We are currently recruiting an entry-level IT Help Desk Specialist to support both technical troubleshooting and customer experience within a growing organization. This role is ideal for... 
    Full time

    Katapult Network

    Saint Louis, MO
    8 hours ago
  •  ...that is centered around creating the best possible environment for our people to thrive. Keeley Construction is looking to hire an IT Support Desk Technician II to join our team in St. Louis, MO. Primary Responsibilities Manage and resolve service desk tickets within... 
    Local area
    Remote work
    1 day per week

    Keeley Construction, Inc.

    Saint Louis, MO
    1 day ago
  •  ...Technology Support SpecialistIn this role, you'll provide hands-on technology support to students, faculty, and staff while helping maintain reliable IT services across campus, including end-user support, systems troubleshooting, and audio/visual technology support for... 
    Work experience placement
    Work at office
    Remote work

    Collegis Education

    Saint Louis, MO
    4 days ago
  • Chenega MIOS in St. Louis, MO is seeking a Junior Help Desk Specialist to deliver frontline IT support for federal customers from the local Service Desk. You will handle inquiries, troubleshoot, and guide users through issue resolution. The role emphasizes strong customer... 
    Local area

    Chenega MIOS SBU

    Saint Louis, MO
    2 days ago
  •  ...characteristic protected by law. Description WCBinc is looking for a Network Administrator to provide support for implementation, troubleshooting and maintenance of IT networks. This position will provide support for IT networks including day-to-day operations,... 
    Full time
    Part time

    William C Brown Inc

    Saint Louis, MO
    2 days ago
  • Agital, based in St. Louis, MO, is seeking an IT Support Specialist to serve as the first point of contact for end-user IT requests. This on-site role encompasses Mac and PC environments, Microsoft 365, and Google Drive, supporting a 100% remote workforce while coordinating... 
    Remote work

    Agital

    Saint Louis, MO
    3 days ago
  •  ...Network Administrator The Network Administrator supports administration, maintenance and deployment of related hardware and software on the company network. This position oversees the day-to-day operation of company networks including support of firewalls, load balancers... 

    The Timberline Group Company

    Saint Louis, MO
    1 day ago
  •  ...troubleshoot network issuesEnsure network security and implement security measuresCollaborate with other IT professionals to ensure network functionalityProvide technical support to end-usersDocument network configurations and proceduresRequirements:Bachelor's degree in... 
    Flexible hours

    ClearanceJobs

    Saint Louis, MO
    4 days ago
  • Chenega MIOS is seeking a Junior Help Desk Specialist to support the St. Louis, MO location. You will provide first-contact IT support, assist users with hardware/software issues, and document incidents. The role emphasizes customer service, problem solving, and timely... 
    Day shift
    Early shift

    Chenega Corporation

    Saint Louis, MO
    4 days ago
  •  ...Develop and maintain technical documentation and standards.Mentor and support junior members of staff.Plan hardware and software procurement,...  ...environment.Two-year degree required: Technical training in IT related discipline or equivalent experience.Preferred job... 
    Work at office

    Georgia IT Inc

    Saint Louis, MO
    1 day ago
  • GFI Office Equipment is seeking a Help Desk professional for the Print IT support team in Missouri. You will be the first responder for MFP and MPS customers, providing quick, on-site not required tasks support and handling IT service calls efficiently. Responsibilities... 
    Remote job
    Work at office

    GFI Digital

    Hazelwood, MO
    3 days ago
  • An established industry player is seeking a Support Specialist IT to enhance their customer service team. This role involves providing second-tier support to end users, managing incidents, and ensuring timely resolutions of technical issues. The ideal candidate will have... 

    TechDigital Group

    Saint Louis, MO
    4 days ago
  •  ...We are seeking 20 Mobile Network Administrators to join our team. As the Network Administrator, you will configure, maintain, and support a well-functioning network and Network Devices. You will ensure network security, provide technical support, and update and install... 
    Flexible hours

    AWSNETWORKS GLOBAL

    Saint Louis, MO
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Support. Be the first to apply!