Housing Coordinator

Job Description

Job Description

Description:

Job Title: Housing Coordinator

Department: Housing

Location: Potomac

FLSA Status: Non-Exempt

Status: Full Time

Reports to: Senior Director of Housing

Effective Date: January 1, 2026

Job Summary:

Second Chance Center’s Housing Coordinator assists individuals that have developmental disabilities, mental health, physical disabilities and substance abuse disorders, in the process of applying and qualifying for affordable housing. All client partners hold Colorado State Housing Vouchers, Housing Coordinators assist with maintaining and managing the Housing Choice Vouchers. Working actively to increase housing opportunities for individuals experiencing homelessness and assist with additional supportive services.

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Duties/Responsibilities:

Client Intake & Support:

 

• Complete intake, needs assessment, and case management documentation.
• Maintain client records, case notes, and supportive services data in Homeless Management Information System (HMIS) database.
• Assist clients with housing searches, apartment applications, lease agreements, and move-in expenses.
• Facilitate housing retention by supporting lease renewals, re-certifications, and accommodations.
• Assist clients in identifying goals for housing stability and to ensure long-term retention.
• Help clients budget and plan for move-in expenses including the security deposit and first month’s rent. This may require applying for various programs that offer financial assistance for move-in expenses.

Housing Resources:

• Identify and present suitable housing options for clients.
• Collaborate with landlords/property managers to expand affordable housing availability.
• Keep updated waitlist information and housing opportunities.

Community Engagement:

• Represent SCC professionally in community and housing meetings.
• Organize client workshops and housing advocacy efforts.

Required Skills/Abilities:

• Demonstrated ability to establish rapport and maintain engagement with participants.
• Strong verbal and written communication skills.
• Excellent interpersonal and client service skills.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to learn and use other required software programs at an intermediate to advanced level.
• Experience working directly with systemically marginalized populations.
• Reliable transportation to commute to work and other locations as needed.
• Valid Colorado Driver's License.
• Ability to manage priorities effectively in a dynamic environment.
• Commitment to SCC’s mission and the principles of diversity, equity, and inclusion.

Preferred Skills / Competencies are as follows:

 

• Experience working with re-entry populations.
• Experience in community navigation and service coordination.
• Understanding of trauma-informed and strengths-based care management practices.
• Fluency in Spanish and/or Arabic is a plus.
• Experience in de-escalation and conflict management with clients.

Required Education and Experience:

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• A bachelor’s degree in healthcare management, sociology, psychology, social work, human services, or a related field, or equivalent work experience.
• At least 2 years of work experience in a related field.
• Preferably, 2 years of direct client care experience.
• Experience in database entry and/or reporting.
• Knowledge of HIPAA practices and regulations.
• Knowledge of various benefit assistance programs (e.g., Medicaid, Medicare) and their eligibility requirements.

Physical Requirements:

 

• Prolonged periods of sitting at a desk and working on a computer.
• Occasionally required to stand, walk, sit, and use hands and fingers to handle or feel objects, tools, or controls.
• Occasionally required to reach with hands and arms, climb stairs, talk, or hear.
• Occasionally required to lift or move office products and supplies, up to 20 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Compensation & Merit Increases:

 

• The pay rate for this position is $24.04 per hour.
• Competitive pay commensurate with education and experience.
• Vacation Leave & Sick Leave, Medical, Dental & Vision Insurance, 401k Plan.
• Merit increases are based on annual performance reviews.
• Employees brought in at the top of their pay range will need to transition to a role with greater responsibilities to qualify for further raises.

Position Type/Expected Hours of Work

 

• This full-time position requires a minimum of 32-40 hours per week.
• Some evening and Saturday work may be required.
• Work hours are 8:00AM – 4:30PM, Monday through Friday, but may be adjusted according to business needs.
• This role is in-office

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About Second Chance Center, Inc.:

Established in 2012, Second Chance Center, Inc. (SCC) is a Colorado-based nonprofit organization determined to be the state’s premier community re-entry program and a model for the nation. Our goal is to help formerly incarcerated people transition to lives of success and fulfillment. We provide the formerly incarcerated, and their network, with education, resources, and support to successfully re-enter the community and cultivate a rewarding life.

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Equal Employment Opportunity

It is the policy for SCC to provide equal employment opportunities to all employees and applicants for employment and not to discriminate on any basis prohibited by law, including race, color, sex, age, religion, national origin, gender identification, sexual orientation, disability, marital status, or veteran status. It is our intent and desire that equal employment opportunities will be provided in employment, recruitment, selection, compensation, benefits, promotion, demotion, and layoff.

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I acknowledge that I have read and understand the above job description in its entirety and am capable of performing all of the stated requirements.

Requirements: