Head of PMO

JOB TITLE: Head of PMO DEPARTMENT: Corporate Operations REPORTS TO: Chief Information Officer COMPANY OVERVIEW Venbrook Insurance Services is one of the largest independent insurance brokerages in the United States. We partner with organizations across the country to deliver insurance, risk management, employee benefits, and claims administration solutions. Our culture prioritizes collaboration, accountability, and excellence. Our people are at the center of how we innovate, grow, and serve our clients. At Venbrook, we envision a world where our clients can confidently pursue their boldest ambitions. Our team of experts leverages agility, innovation, and creative problem‑solving to guide our clients through an ever‑changing risk environment. We pride ourselves on providing insurance services that allow businesses to make bold decisions, knowing their risks are identified, assessed, and mitigated. Our culture is derived from the people who create it. We are not different in what we do. We are different in how we do it. We believe our clients are our partners, and we earn their trust every day. We believe in empowering our team and holding ourselves accountable to deliver the best solutions. We value agility, versatility, innovation, and creative problem‑solving and put our people at the core of everything we do. We offer competitive compensation and a comprehensive benefits package: 401(k) + employee match, medical, dental, vision, life, and disability insurance; paid time off (PTO); paid holidays; paid parental leave; paid sick leave; professional development programs; work‑life quality and flexibility. JOB SUMMARY The Head of PMO is responsible for establishing, leading, and scaling Venbrook’s Project Management Office across all corporate functions. This role sets the strategic direction for how projects are governed, prioritized, and executed enterprise‑wide, with accountability for outcomes across technology, operations, HR, finance, compliance, and business transformation initiatives. Reporting to the Chief Information Officer, this leader will build and manage a high‑performing PMO team, define portfolio management standards, and serve as a key advisor to executive leadership on organizational capacity and initiative sequencing. KEY RESPONSIBILITIES PMO Leadership & Strategy Build, lead, and continuously mature the enterprise PMO function, including team structure, staffing, and operating model. Define and enforce enterprise project management standards, methodologies, and governance frameworks. Oversee the full project portfolio, ensuring alignment with enterprise priorities, resource capacity, and budget constraints. Champion a culture of accountability, transparency, and continuous improvement across all project teams. Cross‑Functional Collaboration Serve as the primary liaison between executive leadership and project teams, translating strategic priorities into executable plans. Partner with division leaders across Operations, Finance, HR, IT, and Compliance to align project delivery with business objectives. Foster strong relationships with internal stakeholders, external vendors, and implementation partners. Process & Change Management Lead enterprise change management strategy, including stakeholder engagement, communication planning, and adoption tracking. Establish and maintain PMO documentation standards, templates, and knowledge management practices. Drive process standardization and workflow optimization across Venbrook’s corporate and division operations. Reporting & Documentation Develop and maintain the enterprise project portfolio dashboard, providing real‑time visibility into status, risks, and milestones. Present portfolio health, resource utilization, and program performance to the CIO and executive leadership team on a regular cadence. Define and track PMO KPIs, measuring delivery performance, process maturity, and organizational impact. Strategic Support Advise the CIO and executive team on portfolio prioritization, initiative sequencing, and organizational capacity planning. Contribute to long‑term strategic planning by providing a structured view of project investments, dependencies, and organizational readiness. Identify opportunities to elevate PMO maturity and embed project management best practices across all divisions. QUALIFICATIONS Education: Bachelor’s degree in Business, Information Technology, Project Management, or related field; Master’s degree strongly preferred. Experience: Ten or more years of progressive project management experience, with at least three years in a PMO leadership or director‑level role. Demonstrated experience building or scaling a PMO function within a complex, multi‑entity corporate environment. Insurance, financial services, or professional services industry experience strongly preferred. TECHNICAL SKILLS & COMPETENCIES Deep proficiency with enterprise project management and portfolio tools (Asana, Monday.com, MS Project, Smartsheet, Jira, etc.). Strong command of portfolio management, governance frameworks, and process improvement methodologies (Agile, Waterfall, Lean, Six Sigma). Executive‑level communication and presentation skills, with the ability to influence at all levels of the organization. Proven ability to manage a complex project portfolio and lead teams in a fast‑paced, multi‑division environment. Strong analytical and problem‑solving skills with a data‑driven approach to decision‑making and performance management. LICENSES & CERTIFICATIONS PMP certification required. PgMP, PMI‑ACP, Lean Six Sigma Black Belt, or equivalent advanced certification strongly preferred. Salary Range: 140k-170k We’re proud to share that Venbrook has been ranked #1 on the 2025 list of Healthiest Employers in California, our 2nd year in a row being recognized! #J-18808-Ljbffr VBG01 Venbrook Group LLC