Card Fraud Customer Service
$500 per monthDiscover Financial Services
Job Description Discover offers a flexible work environment with options for 100% remote, hybrid, or onsite work. We provide eligible employees with a one-time $500 home office setup allowance and a $60 monthly remote work expense stipend. Our culture is built on three core behaviors: We Play to Win, We Get Better Every Day, and We Succeed Together. Join us to do meaningful work from Day 1 at a leading digital banking and payments company that values your uniqueness and growth. Our next class begins in June 2025. We are currently hiring for various shifts, including: 10:00 AM - 2:00 PM EST (Ohio, Delaware, Pennsylvania, Maryland, New Jersey) 9:00 AM - 1:00 PM CST (Illinois) 8:00 AM - 12:00 PM MDT (Utah) 7:00 AM - 11:00 AM MST (Arizona) Note: Shifts are Monday through Friday, with weekends as assigned. Responsibilities Resolve cardmember inquiries related to fraud or security concerns, including verifying transactions, caller authentication, and reporting fraud. Handle incoming calls and referrals, and make outbound calls as needed. Manage and escalate risks and customer-impacting issues. If working from home, maintain a quiet workspace with a minimum internet speed of 100 MBPS download and 10 MBPS upload, using a wired connection. Utilize provided equipment, including monitors, laptop, keyboard, mouse, and headset, and participate in comprehensive training. Qualifications High school diploma or GED At least 1 year of call center or customer service experience Physical and Cognitive Requirements Must be able to remain stationary, operate office equipment, communicate verbally and in writing, and complete skill assessments. Reasonable accommodations are available for qualified individuals with disabilities. Applicants must be authorized to work in the U.S. without sponsorship. Additional Information The application deadline is May 9, 2025. Compensation ranges from $17.00 to $19.40 per hour, plus incentives. Discover offers comprehensive benefits, including paid leave, 401(k), health insurance, and more. We are an equal opportunity employer committed to diversity and inclusion. For accommodations during the application process, contact View email address on click.appcast.io. #J-18808-Ljbffr Discover Financial Services
$53.96k - $86.18k
...Fraud Team Support Analyst Responsible for analytical and project support... ...relationships with internal and external CNB customers and providing exemplary customer service. Adherence to Bank and regulatory... ...as queries and reports for the Card Fraud Team. Perform fraud analysis...FraudRemote workCity National Bank
Newark, DE4 days ago$19 per hour
A leading financial services company is hiring Customer Operations associates to provide support virtually from home. Ideal candidates will possess strong customer service skills, the ability to communicate effectively, and attention to detail. Responsibilities include...FraudHourly payRemote workFlexible hoursShift workCapital One
Newark, DE3 days ago$61.4k - $99.68k
...technology that provides value-added services for collectors worldwide. We... ...span collectible trading cards, autographs, comic books,... ...have. We’re looking for a Customer Relations Supervisor to lead the... ...business units. This type of fraud can be carried out through false...FraudFull timeWork at officeRemote workWorldwideFlexible hoursShift work$20.28 - $30.42 per hour
...BIS - FINANCIAL SERVICES OPERATIONS ANALYST WHAT IS THE OPPORTUNITY? The Banking and Investment... ..., Checks, ACH, Real Time Payments, Debit Card, Credit Card, and Bill Pay Client... ...Onboarding, Client Maintenance, Client Statements Fraud, Risk, and Control coverage across all of...FraudHourly payTemporary workRemote workCity National Bank
Newark, DE13 hours ago$15.5 per hour
...Ensures all crew members are Wowing the Customer through personal contact with customers.... ...Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has... ...Position Starting At: $15.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent...FraudHourly payPart timeLocal areaFlexible hoursNight shiftWeekend workAfternoon shift- ...ve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our... ...associated with multi-channel point-of-sale fraud, e-commerce identity theft, credit... ...including: e-commerce account takeovers, gift card manipulation, and anomalous...FraudFull time
Reeds Jewelers
Wilmington, DE19 hours ago $15.5 - $16 per hour
...Maryland. This role involves providing a safe and secure environment for customers and associates, mitigating theft and fraud. Candidates should have strong communication skills and customer service expertise. The position requires high school education or equivalent and...FraudHourly payRoss Stores, Inc.
Elkton, MD3 days ago$138.82k - $163.32k
...technology that provides value-added services for collectors worldwide. We... ...span collectible trading cards, autographs, comic books,... ...relationship with its most valuable customers — the collectors and dealers... ...business units. This type of fraud can be carried out through...FraudFull timeWork at officeRemote workWorldwideFlexible hoursShift workCollectors Universe
New Castle, DE3 days ago- ...Client Service Associate If you are a collaborative team player, solutions-oriented, and committed to delivering premier client service... ...as well as protecting client assets against potential fraud activities Collaborate with respective client facing teams and...FraudWork at office
Chase
Newark, DE13 hours ago - ...Fraud Strategy Associate Bring your expertise to JPMorgan Chase... ...that impact our company, customers and communities. Our culture... ...Chase is a leading financial services firm, helping nearly half of... ...including personal banking, credit cards, mortgages, auto financing,...FraudTemporary workVisa sponsorship
Chase
Wilmington, DE5 days ago - ...Client Service Associate If you are a collaborative team member, solutions orientated and delivers premier client service, J.P. Morgan... ...as well as protecting client assets against potential fraud activities Collaborate with respective client facing teams and...FraudWork at office
- ...engine behind Consumer Branded Card! Job Summary As a Senior... ...projects that create value for our customers, employees, and stakeholders.... ...Chase is a leading financial services firm, helping nearly half of America... ...leading provider of payment, fraud and data security for...FraudLocal areaImmediate startRelocationWork visaRelocation package
$18.5 per hour
...Security Officer Wage: $18.50/ hour Delaware State Guard Card strongly preferred. We help make your world a safer place... ...the area. Frequently our Receptionist Officers will provide customer service and information to a client’s employees and customers. We...Weekly payFull timeLocal areaWorldwideFlexible hours- ...paced team working to drive Card Operations strategy at a time... ...learning are reshaping how we serve customers. You'll lead initiatives that... ...in Operations including servicing models, journey design, and... ...leading provider of payment, fraud and data security for companies...FraudImmediate startShift work
Chase
Wilmington, DE3 days ago - ...Client Service Associate If you are a collaborative team member, solutions orientated and delivers premier client service, J.P. Morgan... ...as well as protecting client assets against potential fraud activities Collaborate with respective client facing teams and...FraudWork at office
$19 per hour
...into a meaningful career. As a Capital One Customer Operations associate, you’re the heart of... ...Process late and trailing transaction on fraud status accounts and process zero fraud... ...certification At least 1 year of customer service or call center experience Preferred...FraudHourly payFull timePart timeCurrently hiringLocal areaWork from homeHome officeMonday to FridayFlexible hoursShift workWeekend work$18.5 per hour
...Security Officer Wage: $18.50/ hour Delaware State Guard Card strongly preferred. We help make your world a safer... ...and the area. Frequently our Receptionist Officers will provide customer service and information to a client’s employees and customers. We...Weekly payLocal areaWorldwideFlexible hoursSecuritas
Newark, DE1 day ago$41.25k - $68.75k
...in delivering the best experience for our customers. We work together each day to foster an... ...Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging... ...Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing...FraudFull timeTemporary workPart timeWork experience placementWork at officeShift workPNC Financial Services Group
New Castle, DE3 days ago$20 - $24 per hour
...Spanish translations across Consumer & Small Business products and services. Marketing materials are for various channels and servicing... ...Mobile Banking, Statements and Direct Mail campaigns, Claims, Fraud, Card and Mortgage letters. Partners with our enterprise...FraudContract workTemporary work- ...A financial services company based in Newark, DE is seeking a Fraud Detection Specialist I to review alerts and transactions flagged as potentially fraudulent. This entry-level role involves assessing suspicious activity, ensuring compliance with established procedures...Fraud
Phaxis
Newark, DE19 hours ago - ...on our Consumer and Community Banking (CCB) Fraud Prevention Optimization Strategy team to reduce cost of fraud and improving customer experience. The breadth of experiences,... ...improve customer experience across credit card fraud lifecycle. Identify key risk indicators...Fraud
$500 per month
...Commercial Service Technician EMR, a leader in commercial kitchen repair, has openings... ...equipment while providing an exceptional customer service experience. EMR is a drug-free workplace... ...service vehicle offered. ~ Fuel card, EZ-Pass, tablet and cell phone provided...Contract workTemporary workLocal areaImmediate startRelocation packageElectric Motor Repair
New Castle, DE13 hours ago- ...responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their... ...the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times,...Fraud
The Home Depot
Newark, DE3 days ago $20 - $30 per hour
Job Description We are seeking experienced Commercial Roofers to join our team. The skilled Commercial Roofers will be responsible for the maintenance, repairs, and installation of commercial roofing systems. Position Duties & Responsibilities: Installation...Hourly payTremco
Newark, DE13 hours ago$20 per hour
...Room Supervisor Wage: $20.00/ hour Delaware State Guard Card strongly preferred. ESSENTIAL FUNCTIONS * Functions as... ...security requirements are being met and to provide quality customer service. * As assigned, in accordance with applicable company policies...Full timeLocal area- ...meet the evolving borrowing needs of our customers. As a Card Pricing Area Product Owner within the... ...and Innovation organization of Card Services, you will use your experience in product... ...is a leading provider of payment, fraud and data security for companies, capable...FraudWork visa
- ...Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients,...Full time
McQuade Organization
Newark, DE13 hours ago - ...Business Reporting Analyst in Newark, DE. This role involves managing Fraud Risk reporting through data analysis and visual presentation.... ...Excel and PowerPoint, and preferably, experience in Financial Services. Key benefits include comprehensive medical, competitive pay,...Fraud
INSPYR Solutions
Newark, DE1 day ago $15 - $19 per hour
...Cashiers to assist members with purchases, operate registers, and provide customer service at the front end of the store. Frontline Cashiers are responsible for scanning merchandise, processing cash and card payments, verifying memberships, assisting members with questions,...Hourly payFull timePart timeSam's Club
Newark, DE20 hours ago- The Home Depot is looking for an Asset Protection Specialist to help minimize financial loss caused by theft and fraud in Newark, Delaware. This role involves utilizing various tools, including reviewing CCTV, to maintain store security and uphold safety standards. The...Fraud
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