Card Fraud Customer Service
$500 per monthDiscover Financial Services
Job Description Discover offers a flexible work environment with options for 100% remote, hybrid, or onsite work. We provide eligible employees with a one-time $500 home office setup allowance and a $60 monthly remote work expense stipend. Our culture is built on three core behaviors: We Play to Win, We Get Better Every Day, and We Succeed Together. Join us to do meaningful work from Day 1 at a leading digital banking and payments company that values your uniqueness and growth. Our next class begins in June 2025. We are currently hiring for various shifts, including: 10:00 AM - 2:00 PM EST (Ohio, Delaware, Pennsylvania, Maryland, New Jersey) 9:00 AM - 1:00 PM CST (Illinois) 8:00 AM - 12:00 PM MDT (Utah) 7:00 AM - 11:00 AM MST (Arizona) Note: Shifts are Monday through Friday, with weekends as assigned. Responsibilities Resolve cardmember inquiries related to fraud or security concerns, including verifying transactions, caller authentication, and reporting fraud. Handle incoming calls and referrals, and make outbound calls as needed. Manage and escalate risks and customer-impacting issues. If working from home, maintain a quiet workspace with a minimum internet speed of 100 MBPS download and 10 MBPS upload, using a wired connection. Utilize provided equipment, including monitors, laptop, keyboard, mouse, and headset, and participate in comprehensive training. Qualifications High school diploma or GED At least 1 year of call center or customer service experience Physical and Cognitive Requirements Must be able to remain stationary, operate office equipment, communicate verbally and in writing, and complete skill assessments. Reasonable accommodations are available for qualified individuals with disabilities. Applicants must be authorized to work in the U.S. without sponsorship. Additional Information The application deadline is May 9, 2025. Compensation ranges from $17.00 to $19.40 per hour, plus incentives. Discover offers comprehensive benefits, including paid leave, 401(k), health insurance, and more. We are an equal opportunity employer committed to diversity and inclusion. For accommodations during the application process, contact View email address on click.appcast.io. #J-18808-Ljbffr Discover Financial Services
$500 per month
...Resolve cardmember inquiries related to fraud or security concerns, including verifying... ...needed. Manage and escalate risks and customer-impacting issues. If working from home... ...least 1 year of call center or customer service experience Physical and Cognitive Requirements...FraudHourly payCurrently hiringWork at officeRemote workWork from homeHome officeMonday to FridayFlexible hoursShift workWeekend workDiscover
Newark, DE4 days ago$53.96k - $86.18k
...FRAUD TEAM SUPPORT ANALYST Responsible for analytical and project support... ...relationships with internal and external CNB customers and providing exemplary customer service. Adherence to Bank and regulatory... ...such as queries, reports for the Card Fraud Team. Perform fraud analysis...FraudRemote workCity National Bank
Newark, DE9 hours ago$19 per hour
A leading financial services company is hiring Customer Operations associates to provide support virtually from home. Ideal candidates will possess strong customer service skills, the ability to communicate effectively, and attention to detail. Responsibilities include...FraudHourly payRemote workFlexible hoursShift workCapital One
Newark, DE4 days ago- ...is seeking a dedicated professional to lead client onboarding and optimize service operations. This role will engage with clients, ensuring a seamless experience while implementing anti-fraud measures and leveraging technology for operational enhancement. Ideal candidates...Fraud
$20.28 - $30.42 per hour
...BIS - FINANCIAL SERVICES OPERATIONS ANALYST WHAT IS THE OPPORTUNITY? The Banking and... ..., Checks, ACH, Real Time Payments, Debit Card, Credit Card, and Bill Pay-Client Onboarding... ..., Client Maintenance, Client Statements-Fraud, Risk, and Control coverage across all of...FraudHourly payTemporary workRemote workCity National Bank
Newark, DE20 hours ago- ...Client Service Associate If you are a collaborative team player, solutions-oriented, and committed to delivering premier client service... ...as well as protecting client assets against potential fraud activities Collaborate with respective client facing teams and...FraudWork at office
Chase
Newark, DE1 day ago $15.5 - $16 per hour
...Maryland. This role involves providing a safe and secure environment for customers and associates, mitigating theft and fraud. Candidates should have strong communication skills and customer service expertise. The position requires high school education or equivalent and...FraudHourly pay$67.54k - $79.45k
...technology that provides value-added services for collectors worldwide. We... ...span collectible trading cards, autographs, comic books, coins... ...have. We’re looking for a Customer Relations Supervisor to lead the... ...legally in the United States. Fraud Alert We are aware that there...FraudFull timeWork at officeRemote workWorldwideFlexible hoursShift work- ...Senior Client Service Associate If you are a collaborative team player, solutions-oriented, and committed to delivering premier client... ...as well as protecting client assets against potential fraud activities Collaborate with respective client facing teams and...FraudWork at office
Chase
Newark, DE4 days ago $20.55 - $34.25 per hour
...Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers.... ...related activities. Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints...FraudHourly payM&T Bank
Newport, DE4 days ago- ...solutions-oriented, and committed to delivering premier client service, J.P. Morgan is the place for you! As a Client Service Associate... ...regulations as well as protecting client assets against potential fraud activities Collaborate with respective client facing teams and...FraudWork at office
Aumni
Newark, DE3 days ago - ...Senior Customer Success Associate in Connected Commerce Dive headfirst... ...deliver exceptional customer service with a strong desire to help... ...personal banking, credit cards, mortgages, auto financing, investment... ...leading provider of payment, fraud and data security for...FraudWork visa
- ...expectations include providing seamless service delivery by answering client questions, resolving... ...needs and recommends solutions when fraud has been identified Records data... ...good performance history ~1+ years of customer/client service experience, including experience...FraudFull timeInternshipWork at officeImmediate startShift workDay shift
$19 per hour
...into a meaningful career. As a Capital One Customer Operations associate, you’re the heart of... ...Process late and trailing transaction on fraud status accounts and process zero fraud... ...certification At least 1 year of customer service or call center experience Preferred...FraudHourly payFull timePart timeCurrently hiringLocal areaWork from homeHome officeMonday to FridayFlexible hoursShift workWeekend work$18.5 per hour
...Security Officer Wage: $18.50/ hour Delaware State Guard Card strongly preferred. We help make your world a safer... ...and the area. Frequently our Receptionist Officers will provide customer service and information to a client’s employees and customers. We...Weekly payLocal areaWorldwideFlexible hoursSecuritas
Newark, DE2 days ago- ...ShopRite - Customer Service/Courtesy Counter Clerk Location: Newark, DE (ShopRite of Four Seasons Plaza) We are living our Purpose -... ...direct as Company policies dictate, issue refunds and Price Plus cards. Utilize and maintain equipment as required by department;...Local areaImmediate startShift work
ShopRite
Newark, DE4 days ago - ...Burlington - - Responsibilities: Mitigate theft and fraud in high shortage areas of the store; Identify and report theft incidents to store and field leadership; Assist in training and development of Shortage Control Associates; Support in-store audits and loss-prevention...FraudFull time
Burlington
Newark, DE1 day ago - Shrink Observes activities to detect theft, fraud, or suspicious activity; collects investigative evidence utilizing CCTV and observations from the sales floor. Follows AP Directives and Company policy when making apprehensions. Executes required ComFraud
JCPenny
Newark, DE4 days ago $20 - $24 per hour
...Spanish translations across Consumer & Small Business products and services. Marketing materials are for various channels and servicing... ...Mobile Banking, Statements and Direct Mail campaigns, Claims, Fraud, Card and Mortgage letters. Partners with our enterprise...FraudContract workTemporary work$145k - $165k
...Engineering, Procurement, and Construction) services and assist in project development. Our... ...prospective employees for information about credit cards or personal passwords, and it does not... ...local law enforcement agency and report fraud at . MasTec Clean Energy &...FraudDaily paidFull timeContract workTemporary workWork experience placementFor subcontractorWork at officeLocal areaFlexible hoursShift workMasTec Industrial
Newark, DE1 day ago- ...Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients,...Full time
McQuade Organization
Newark, DE1 day ago $500 per month
...Commercial Service Technician EMR, a leader in commercial kitchen repair, has openings... ...equipment while providing an exceptional customer service experience. EMR is a drug-free workplace... ...service vehicle offered. ~ Fuel card, EZ-Pass, tablet and cell phone provided...Contract workTemporary workLocal areaRelocation package- ...responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their... ...the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times,...Fraud
The Home Depot
Newark, DE3 days ago - ...responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their... ...the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times,...FraudLocal area
Home Depot
Newark, DE4 days ago $16 - $21 per hour
...Cashiers to assist members with purchases, operate registers, and provide customer service at the front end of the store. Frontline Cashiers are responsible for scanning merchandise, processing cash and card payments, verifying memberships, assisting members with questions,...Hourly payFull timePart timeSam's Club
Newark, DE2 days ago- ...Overview A Fraud Detection Specialist I will review alerts/transactions flagged as potentially... ...of losses to the client and its customers. The role requires banking operations and... ...Finance Industries Banking, Financial Services, and Investment Banking #J-18808-Ljbffr...FraudContract workWork at office
Phaxis
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CSL
Newark, DE20 hours ago $45 per hour
...Commercial Preventative Maintenance Technician Sobieski Commercial Service of Newark, DE is looking to hire a full-time Commercial HVAC Maintenance Technician to provide our customers with 5-Star Service in preventing breakdowns on their system by performing thorough...Full timeTemporary workFor contractorsApprenticeshipLocal areaFlexible hours- A financial services company based in Newark, DE is seeking a Fraud Detection Specialist I to review alerts and transactions flagged as potentially fraudulent. This entry-level role involves assessing suspicious activity, ensuring compliance with established procedures,...FraudContract work
- A financial services company is seeking a Fraud Investigator Specialist responsible for analyzing client transactions to identify fraud and enhance operational processes. The ideal candidate should have a minimum of 2 years' experience in risk management or fraud functions...FraudContract work
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