Account Manager - Client-Facing

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager - Client-Facing based in United States.

The Account Manager will own strategic client relationships for a portfolio of high-growth eCommerce brands.
You’ll serve as a trusted advisor, leading recurring client conversations and turning performance data into clear strategic priorities.
The role combines relationship management, performance storytelling, strategic planning, and cross-functional coordination.
You’ll work closely with internal channel specialists to translate client needs into focused, actionable execution.
By proactively identifying trends, risks, and opportunities, you’ll help clients achieve full-funnel growth while strengthening retention.
This is a highly collaborative environment where clear communication, ownership, and measurable outcomes are valued.
The position is ideal for an experienced client-facing professional who enjoys combining commercial strategy with performance marketing.

Accountabilities

• Own relationships across a portfolio of eCommerce clients, acting as the primary point of contact and trusted strategic advisor.
• Lead bi-weekly client meetings, presenting performance insights as clear narratives, recommendations, priorities, and next steps.
• Review account and campaign performance across key metrics to identify trends, shifts, opportunities, and potential risks.
• Guide full-funnel strategic direction by interpreting performance data and recommending initiatives designed to accelerate client growth.
• Translate client conversations, feedback, and business objectives into actionable direction for internal channel teams.
• Maintain strong alignment between clients and internal specialists, ensuring teams have the context required for effective execution.
• Proactively communicate business impact and reinforce the value of ongoing work to strengthen client confidence and retention.
• Coordinate meetings, action items, follow-ups, and internal deliverables to keep multiple accounts moving efficiently.
• Identify potential issues early and take initiative to resolve them before they affect client relationships or performance.
• Collaborate cross-functionally across paid media, CRO, creative, SEO, and other performance marketing disciplines.

Requirements

• 3+ years of experience in Account Management or a comparable client-facing position, with agency experience strongly preferred.
• Strong understanding of performance marketing fundamentals and digital channels, including paid media, conversion rate optimization, creative, and SEO.
• Experience working with eCommerce businesses and familiarity with performance metrics such as ROAS, AOV, and LTV.
• Ability to analyze performance information, identify meaningful insights, and communicate them through concise, compelling business narratives.
• Excellent client relationship and communication skills, with a clear, calm, confident, and strategic approach.
• Strong organizational skills and consistent follow-through across meetings, action items, deadlines, and internal coordination.
• Ability to manage multiple client relationships simultaneously while maintaining attention to detail and quality.
• Proactive mindset with the ability to identify emerging challenges and opportunities before they become significant issues.
• Strong cross-functional collaboration skills and the ability to align different teams around shared priorities.
• Commercial and strategic mindset focused on client outcomes, growth, and long-term retention.

Benefits

• Compensation: $80,000–$100,000 USD per year.
• Fully remote work arrangement.
• Health insurance coverage.
• 401(k) retirement plan with employer matching.
• Paid time off: 3 weeks of combined PTO and sick time.
• 10 paid holidays annually.
• Learning and development: $500 quarterly learning stipend.
• Opportunity to work directly with high-growth eCommerce brands and influence their full-funnel growth strategies.
• Collaborative environment with exposure to multiple digital marketing channels and cross-functional specialists.
• Significant ownership over client relationships, strategy, and measurable business outcomes.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.