Community Manager

Community ManagerHOAL-MN-CM · Arden Hills, MN (Hybrid)Build a Career, Not Just a JobAlignment with the HOALiving Core Values is a requirement of all positions within the organization:Solution BasedTeam FocusedAccountableRespectfulAt HOALiving, association management isn't a steppingstone — it's a profession we invest in. Whether you're an experienced Community Manager pursuing (or holding) your CMCA, AMS, or PCAM, or you're bringing strong people and communication skills from a career in hospitality, education, retail, or real estate and ready to start something new — we want to talk to you.We back that up:Generous paid time off from day one17 paid holidays a year — including your birthday eligible from day oneCertification support: we invest in the credentials that build your career, from CMCA through PCAMMedical, Dental, Vision, and Life coverage401(k) with employer matchA team and leadership structure built to help you grow, not just get through the weekWhat You'll DoAs a Community Manager, you'll own the day-to-day success of the communities in your portfolio — the boards you support, the homeowners you serve, and the vendors you manage. You'll be the person residents and boards trust to keep their community running well.Lead 1–2 board, annual, or special meetings per week (evenings, Monday–Thursday)Partner with our centralized AP, AR, customer service, collections, maintenance, and architectural review teams — so you're never managing a portfolio aloneConduct regular site visits to stay close to your communities, oversee maintenance, and administer complianceKeep boards and homeowners informed with timely, professional communicationInterpret covenants and advise boards with confidenceDraft resolutions and written community policiesWhat We're Looking ForWe prioritize candidates who are committed to building a long-term career here — whether that's demonstrated through HOA industry certifications and coursework, or through a track record of the same relationship, communication, and problem-solving skills built in another field.Experience (one of the following)1–2+ years of HOA, community association, or portfolio/property management experience, orExperience in hospitality, education, retail, or real estate, where you managed relationships, resolved conflict, and communicated with a wide range of people under pressure — think guest relations, classroom management, store leadership, or client-facing salesIf your background is outside the HOA industry, here's what transfers directly: managing difficult conversations and service recovery (hospitality, retail), balancing the needs of many stakeholders at once (education), and navigating contracts, relationships, and deadlines (real estate). We're looking for those skills first — the industry knowledge, we'll help you build.Certifications & Industry Education (preferred, not required — we invest in getting you there)CMCA, AMS, or PCAM is a plus if you have itNo certification yet? That's fine — HOALiving supports CMCA coursework and exam costs once you're on the team, so this can be where your career in association management startsSkillsStrong verbal and written communication, including the ability to navigate difficult conversations with professionalismSound judgment, problem-solving, and resourcefulnessOrganized, detail-oriented, and able to manage competing deadlinesProficient in Microsoft Outlook, Word, Excel, and Teams; comfortable learning industry systems like VantacaTyping proficiency of 50+ WPMWhat You Bring to the TeamHonesty, respect, and sound work ethicFlexibility and a customer-first mindsetA good sense of humor — we take the work seriously, not ourselvesWorking ConditionsThis role blends office-based work with in-community site visits, including some walking and light lifting. You'll work in a collaborative, busy office environment with regular deadlines and a typical schedule of 45–50 hours per week, including evening meetings 1–2 times weekly. Possessing a valid driver's license with a clean driving record is a requirement for the role.HOALiving is committed to building the industry's strongest team of Community Managers — professionals who see this as a long-term career, backed by a company that invests in getting them there.EEOC Statement:HOALiving is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training