Collections Specialist

Hybrid Schedule 3/2 WFH! Outstanding Benefits! This Jobot Job is hosted by: Arpana Davis Salary: $75,000 - $90,000 per year A bit about us: Our client is an established professional services firm based in Atlanta, offering a competitive and comprehensive benefits package and a stable, professional office environment. The firm places a strong emphasis on employee wellbeing, offering wellness programs, childcare support, and robust health and financial benefits, signaling a firm that invests meaningfully in its staff beyond base compensation. Why join us? 401(k) with pre-tax and Roth options, plus an annual discretionary profit-sharing contribution (auto-enrollment/escalation features included; 3-month eligibility wait) Medical coverage (eligible day one) Dental and vision coverage, both eligible day one Basic Life and AD&DD coverage Long-term and short-term disability coverage Dependent Care FSA options Wellness program Subsidized childcare Employee Assistance Program This position is eligible for fully remote work. Job Details About the Position The Collection Specialist will support the firm's AR Collections Department, handling day-to-day collection activity, client and attorney correspondence, and cash receipts processing. This is a client-facing, detail-oriented role suited to someone who is proactive, diplomatic, and comfortable communicating with both internal stakeholders (including attorneys) and external clients regarding outstanding balances. Key Responsibilities Proactively monitor and collect assigned accounts receivable to meet monthly and annual revenue targets Communicate professionally with internal and external clients regarding payments due Escalate issues appropriately and carry out AR Collections department directives Maintain accurate client information and notes within the firm's billing system Prepare collection letters and various AR reports Build and understand full audit trails from billing through payment Prepare AR spreadsheets and support AR-related projects Suggest and help implement process improvements for billing and collections Assist with daily deposit creation and cash receipts posting Process AR write-offs as authorized by attorneys Other duties as assigned; occasional overtime may be required Qualifications Bachelor's degree preferred Minimum 3 years of commercial collection experience in a professional services environment Excellent verbal, listening, and written communication skills Self-starter with a professional, customer-service-oriented demeanor Assertive, confident, and diplomatic communication style Strong organizational skills and proficiency in Excel and standard business/financial software Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy #J-18808-Ljbffr