F&B Supervisor

Job Description

Job Description

About Company:

Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.

• Consistently surpassing the performance of competing properties.
• A team of highly skilled, responsive managers and staff members.
• Extensive expertise in operations, sales, and marketing.

The owners of Gulph Creek Hotels are directly involved in daily operations and frequently visit properties to ensure optimal performance and support the success of our team members.

About the Role:

The F&B Supervisor at AC Hotel by Marriott Newtown Square plays a pivotal role in ensuring the seamless operation of the food and beverage department within a durable goods manufacturing environment. This position is responsible for overseeing daily service activities, maintaining high standards of quality, and ensuring guest satisfaction through effective team leadership and operational management. The supervisor will coordinate between kitchen staff, service personnel, and management to optimize workflow and uphold safety and hygiene standards. Additionally, the role involves managing inventory, controlling costs, and implementing training programs to enhance staff performance. Ultimately, the F&B Supervisor ensures that all food and beverage services contribute positively to the overall guest experience and operational efficiency of the facility.

Minimum Qualifications:

• High school diploma or equivalent; a degree or certification in hospitality or food service management is preferred.
• Minimum of 2 years experience in food and beverage supervision or a related role.
• Strong knowledge of food safety standards and health regulations.
• Proven leadership skills with the ability to manage and motivate a team.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience working in a hotel or hospitality environment, particularly within durable goods manufacturing settings.
• Certification in food safety (e.g., ServSafe) or hospitality management.
• Familiarity with inventory management software and point-of-sale systems.
• Ability to work flexible hours including weekends and holidays.
• Additional language skills to support diverse guest interactions.

Responsibilities:

• Supervise and coordinate daily food and beverage service operations to ensure timely and high-quality delivery.
• Lead, train, and motivate the F&B team to maintain excellent customer service and operational standards.
• Monitor inventory levels, order supplies, and manage cost controls to maximize profitability.
• Ensure compliance with health, safety, and sanitation regulations in all food and beverage areas.
• Collaborate with kitchen and management teams to plan menus, special events, and service schedules.
• Handle guest inquiries, feedback, and resolve any service issues promptly and professionally.
• Prepare reports on sales, labor, and inventory for management review.

Skills:

The F&B Supervisor utilizes leadership and communication skills daily to effectively manage and inspire the team, ensuring smooth service delivery and high guest satisfaction. Organizational and multitasking abilities are essential for coordinating schedules, managing inventory, and overseeing multiple operational aspects simultaneously. Knowledge of food safety and hygiene standards is applied rigorously to maintain compliance and protect guest health. Problem-solving skills are critical when addressing guest concerns or operational challenges promptly and efficiently. Additionally, proficiency with technology such as inventory and point-of-sale systems supports accurate reporting and cost control efforts.