End User Support Manager: Lead Service Desk
Archer
ARCHER Systems seeks a Manager of End User Support to lead and hands-on manage the end-user support function across locations and remote users. The role focuses on service desk, deskside support, and a hands-on approach to high-impact issues, with governance of Jira Service Management and Intune endpoint management. You will oversee onboarding/offboarding, vendor relations, and continual service improvements while partnering with Security, Infrastructure, and application owners. #J-18808-Ljbffr Archer
- ...Plains is an industry‑leading transportation and... ...desktop & access services to the organization’s users in the Plains... ...record of delivering end‑user computing... ...3rd‑party Service Desk, Desktop Support and Access Admin teams... ...support and management of product roadmaps...SuggestedLocal area
- Position Summary The Manager of End User Support leads ARCHER Systems’ end‑user support function and ensures a consistent, high‑quality support... .... This player/coach role is responsible for day‑to‑day service desk and deskside support operations, direct leadership of the...SuggestedPermanent employmentTemporary workWork at officeRemote work
- Plains Midstream Canada (PMC) in Houston, Texas is seeking a dedicated leader for managing end-user computing services. This role involves guiding Service Desk and Desktop Support teams to ensure high-quality service delivery and operational excellence. The successful candidate...Suggested
$117k - $205.2k
Principal Product Manager - HR Service Delivery & Workflow... ...Manager to lead the strategy and roadmap... ...continuously improve the end‑to‑end digital... ...‑service, guided support, and faster... ...‑service, service desk, specialist) and consistent... ...requirements, user acceptance testing...SuggestedFull timeTemporary workLocal areaRelocationFlexible hoursShift work- ...primary responsibility of the IT Service Desk Manager is to lead the day-to-day operation of the IT... ...as Talos Energy’s first line of support for technology incidents and work... ...triage, escalation, and resolution of user issues, and owns the end-to-end processes for incident...SuggestedWork at office
- ...technology, customer service, and community living.... ...Qualifications of the Property Management Software & Operations Audit Support Property management,... ...permanent solutions, user training needs, Service Desk process improvement,... ...and supporting end users and admin support...Permanent employmentWork at officeImmediate startRelocation
- ...is responsible for administering Microsoft 365 services and collaboration technologies, supporting end users, managing access permissions, troubleshooting technical issues... ..., and business systems through the Service Desk. Support Identity and Access Management (IAM) solutions...Work experience placement
$75k - $88k
...Chromascan Team, the Field Support Coordinator serves as... ...and distributor site management across the region. The... ...frontline helpdesk triage, user training, and... ...ownership of equipment service tracking, training records... ...SOP maintenance. It also leads claims and complaint investigations...- ...Solutions is seeking an experienced Senior IT Support Specialist to deliver enterprise-level... .... You will be the primary contact for end-user IT issues, troubleshooting hardware,... ..., mentors others, and drives continuous service improvements while maintaining high customer...
- Targa Resources is seeking a Lead Maximo Support Analyst to manage and optimize the Maximo environment, troubleshoot issues, and drive enhancements. You... ..., and maintainability, requiring collaboration with users, IT PMO, and management to deliver reliable solutions and...
- ...global challenges of ending plastic waste,... ...climate action, and supporting a thriving society... ...Support Lead to ensure robust and... ...critical trading, risk management, and financial systems... ...Azure Integration Services, message queues,... ..., and back office users, including traders...Permanent employmentWork experience placementWork at officeLocal areaRemote workHome office2 days per week
- ...manufacturing, and services for solar, wind,... ...exceeding 740 GW by the end of 2024. Sungrow... ...Service Delivery Manager(ServiceNow):... ...USA’s IT Service Desk operations and administering... ..., reporting, and user support, while also owning... ...capabilities and lead initiatives that...Full timeWork at officeVisa sponsorship
- ...a Certified B Corp IT services company based in Houston... ...organizations to design, manage, and improve their... ...You own the relationship end to end, from the initial... ...Coordinate with our service desk and consulting teams to... ...and professionally. Support client onboarding and...Contract workWork at officeRemote workWork from home
- MINER Corp seeks an experienced Project Manager in Houston, Texas to oversee complex projects from initiation to completion. This role is vital in ensuring successful project delivery while maintaining high customer satisfaction. Candidates should have a minimum of two...For subcontractor
$58.36k
...Mental Health and IDD (“The HARRIS CENTER”) is looking for a Support Services Team Leader to join our team for the Harris County Inspire... ...supervision of the Program Director of ID Network Development and Management, this position is responsible for the supervision of unit...Full timeWork at officeLocal area- Executive Support & Business Operations Lead Houston, Texas General Overview At ThinkOnward, we’re more than... ...trust, and readiness. What You’ll Do Manage the CEO’s complex calendar, ensuring... ...with the CEO to lead and manage end‑to‑end execution of monthly Executive...Full timeWork at officeFlexible hours
- ...infrastructure, systems, and services across onshore and... ...systems that directly support business continuity and... ...operational excellence. Lead the regional IT... ...reliability, and consistent end-user satisfaction across geographically... ..., while simultaneously managing high-priority rig...
$64.83k - $74.55k
User Services Manager I Location: LSC-Tomball Purpose and Scope The User Services Manager I will manage OTS personnel, hardware, budget, and other resources in the technology support of faculty, staff and students to achieve strategic goals and mission as set forth by...Full timePart timeWork experience placementWeekend work- ...acquired, developed, and managed over $5 billion of... ...'s Managed Service Provider (MSP) and... ...glove, concierge-level support experience for our... ...hardware, peripherals, desk setups, printers,... ...requests, clarify user needs, resolve what... ...track open tickets end-to-end; drive timely...Full timeWork at officeImmediate start
- HM Insurance Group is looking for a Sales Account Support Specialist in Houston, TX. This role provides essential support for the Stop Loss Business Unit, handling complex sales tasks and acting as the primary contact for resolving issues related to group accounts. The...
- Insperity Insurance Services (IIS) is seeking a supervisor to lead product support and client retention efforts. You will analyze marketplace needs, oversee onboarding... ...Accident & Health. Strong communication, project management, and regulatory knowledge are essential for...
- Talos Energy LLC is seeking an IT Service Desk Manager to oversee the daily operations of the IT Helpdesk in Houston. This role involves managing... ..., request fulfillment, and problem resolution to enhance user experience. The ideal candidate should have over 5 years in IT...
- ...POSITION SUMMARY: The IT Service Delivery Manager reports to the Senior... ...operational delivery of IT support services across all Nexus Health... ...clinical and administrative end users, and is expected to bring... ...sensitivity. ~ Excellence Lead IT service delivery in...
$13 per hour
...Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has... ...placed on the sales floor. Acts as Manager on Duty when needed, taking full responsibility... ...place for a smooth daily operation. Supports the onboarding and ongoing training of...Hourly payPart timeLocal areaFlexible hoursNight shiftWeekend workAfternoon shift- QAD, Inc. is seeking a FTZ Support Engineer/Team Lead to act as the primary FTZ Support Team Lead and point of escalation. This on-site role in Miami focuses on managing Tier 1 support agents and bridging software troubleshooting with FTZ regulations. The ideal candidate...
- GAS Energy Staffing LLC in Houston, TX seeks a Senior Support Center Specialist to provide front-line technical support via phone and... ...and contributing to IT projects. The role emphasizes customer service, knowledge sharing, and process improvements within a high-volume...Contract work
$100k - $125k
...are seeking a highly specialized FTZ Support Engineer /Team Lead to serve as the primary FTZ Support Team... .... FTZ Team Leadership & Upskilling: Manage, mentor, and train our frontline FTZ... ...customer pain points into self‑service tools and automation feature requests...Temporary workLocal areaVisa sponsorship$15 per hour
Five Below in Houston, Texas, is seeking a dedicated team leader to manage customer service and front-end operations. You will ensure that every crew member is delivering amazing customer experiences while overseeing daily store functions. Ideal candidates should have management...Hourly pay- Stallion Infrastructure Services in Houston, Texas seeks a Product Line Support Manager to lead and manage support personnel across various tiers. This role focuses on operational execution, customer experience, and accountability for performance metrics. The ideal candidate...
- ...Connections Academy is seeking an Advisory Teacher to provide virtual academic and non-academic support to students in Texas. The role includes advising families on course selection and ensuring alignment with state requirements. As this position operates from a home office...Remote workHome office
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