Internet Service Technician

Job Description

Job Description

Job descriptionArrive Internet is the fastest growing internet service provider in Brazos County. An Internet Service Technician is responsible for installing and troubleshooting internet service runs per company standards. Candidates must have a willingness to work on roofs and various job-sites. Willingness to climb towers after certified training is preferred but not required. This position requires technicians to be available to work 8 hour shifts 5 days a week, with flexibility between the hours of 7 a.m. - 7 p.m., Monday through Saturday. Internet Service Technicians must also be available to work a rotating on-call shift.Personnel CharacteristicsSelf -motivatedSelf- directedWillingness to learn new technologyPunctualHigh attention to detailGeneral ExpectationsProvide a great customer service experienceMaintain company vehicleMaintain inventoryAble to work individually or as part of a teamDaily ExpectationsDetermine appropriate tools, requirements, and inventory/supplies necessary to successfully complete jobs for that dayBe mindful of the schedule, including communicating as necessary with customers and management as the day's workload is progressingAdhere to a structured work process for each type of ticket assigned for the dayProvide detailed notes as to work that was done, and materials used in a timely manner for each jobBe respectful of customers' propertyPerform a quality job with quality attitudeMaintain a clean, professional appearancePreferred Experience/CertificationsTelecommunicationFiber opticLow voltageField service technicianJob Type: Full-timePay: $14.00 - $16.00 per hourExpected hours: No less than 40 per weekBenefits:Dental insuranceHealth insuranceHealth savings accountOn-the-job trainingPaid time offVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayOn callWeekends as neededYear round workEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Language:English (Required)License/Certification:Driver 's License (Required)Shift availability:Day Shift (Required)Work Location: In person