Residential Supervisor

Job Description

Job Description

Make a Difference Every Day

What if your career could give you the opportunity to make a meaningful difference in someone's life every day?

At Misericordia, the Residential Supervisor is responsible for ensuring the delivery of high-quality, person-centered care to residents within an assigned residential area. This role works collaboratively with a multidisciplinary team—including administration, nursing, QIDPs, programming staff, environmental services, DSPs, and CNAs—to ensure continuity of care, regulatory compliance, and a safe, supportive living environment.

The Residential Supervisor oversees daily unit operations, staff performance, scheduling, and service delivery while modeling Misericordia's mission and values.

Why Join Misericordia?

• Meaningful work:  Ensure residents receive high-quality, person-centered care within a supportive living environment.
• Make an impact:  Model Misericordia's mission and values while overseeing daily unit operations and service delivery.
• Supportive team:  Collaborate with a multidisciplinary team including administration, nursing, QIDPs, programming staff, environmental services, DSPs, and CNAs.
• Career growth:  Take advantage of professional training and opportunities to grow throughout the organization.
• Education support:  Take advantage of tuition reimbursement and professional development opportunities.

As a Residential Supervisor, You Will:

• Ensure the delivery of high-quality, person-centered care to residents within an assigned residential area
• Work collaboratively with a multidisciplinary team to ensure continuity of care and regulatory compliance
• Oversee daily unit operations, staff performance, and scheduling
• Manage staff with fairness, consistency, and impartiality while supporting a diverse and inclusive workplace
• Provide direct care to residents as needed
• Conduct frequent rounds throughout the shift
• Model Misericordia's mission and values

Training and Professional Development

Misericordia is committed to helping employees continue to learn and grow.

You will work with experienced professionals across Misericordia while gaining hands-on experience supporting people with developmental and intellectual disabilities.

What We're Looking For

• High School Diploma required
• Minimum of one (1) year of full-time experience working with individuals with developmental disabilities
• Demonstrated professionalism, maturity, leadership, communication, and problem-solving skills
• Ability to manage staff with fairness, consistency, and impartiality while supporting a diverse and inclusive workplace
• Ability to work collaboratively with administrative staff and interdisciplinary teams
• Ability to provide direct care to residents
• Ability to remain on feet for extended periods and conduct frequent rounds throughout the shift
• Ability to lift up to 40 lbs. unassisted and more than 40 lbs. with assistance; ability to safely operate mechanical lifts
• Ability to manage high-stress situations effectively
• Ability to maintain a professional appearance and positive body language to support a welcoming environment
• Reliable attendance and flexibility to work weekends and some holidays
• Certified Medication Passer or eligible for certification
• Proficiency in required Misericordia software systems (e.g., AWARDS, ADP, Infinitec) and basic computer skills including typing, documentation, and data entry

Pay

• Residential Supervisor: $27.00 per hour

Shift Differentials

• AM Differential: Weekend +$6.00 per hour
• PM Differential: Weekday +$3.00 per hour; Weekend +$6.00 per hour

Shift

• AM (7:00 am - 3:00 pm)
• PM (3:00pm – 11:00pm)
• ON (11:00pm - 7:00am)

Benefits

• Health, vision, and dental insurance
• Paid time off
• 401(k) with company matching
• Roth 401(k) with 2% match and tax-free withdrawals after retirement
• Tuition reimbursement
• Referral bonus
• Attendance bonus
• Many opportunities for growth throughout the company
• Various professional trainings offered
• Referrals to state-funded resources that provide childcare support

About Misericordia

Misericordia Heart of Mercy is a home to over 600 children and adults with mild to profound developmental disabilities. Misericordia offers a community of care that maximizes potential for persons with mild to profound developmental disabilities, many of whom are also physically challenged.

Misericordia is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.