Head of Luxury Client Experience
Richemont North America Inc.
Cartier North America is seeking a Client Experience Director to translate client intentions into best-in-class, channel-agnostic end-to-end experiences. This leader will drive CX transformation with a deep understanding of the luxury client journey and partner with global teams to deliver value for clients and the Maison. The role combines strategic leadership with operational excellence, focusing on a unified CX strategy, frictionless retail journeys, and data-driven decision making to elevate #J-18808-Ljbffr Richemont
- ...Head of Client Experience About the Company Travel company delivering exceptional experiences for travelers, advisors, and partners. Industry Leisure, Travel & Tourism Type Privately Held About the Role The Company is in search of a Head of Client...SuggestedRemote work
$250k
..., co-brand, and retail services card products. The Digital & Client Experience (DCX) team sits at the heart of Citi's consumer strategy — our... ..., smarter, and more personalized experiences at scale.The Head of Channels & Platforms is a senior leadership role responsible...SuggestedFull timeTemporary work$110k - $130k
...New York, NY — Madison Avenue On Site Private Client Manager A global high-jewelry house is seeking a Private... ...-on individual contributor role for an accomplished luxury seller with demonstrated experience clienteling to a HNW/UHNW audience and a strong drive...LuxuryFull time- Terrance Private Investigator & Associates seeks a National Intake & Client Relations Manager to own the client experience from first inquiry through case closure. You will lead intake staff across markets, set service standards, and ensure transparent communications with...SuggestedFull time
$24 - $29 per hour
...Title: Guest Experience Specialist Location: New York, NY Please ensure you read the... ...Effy Effy Jewelry is a family-owned luxury brand with over 40 years of expertise in... ...years of experience in customer service, client relations, retail, hospitality, or call...LuxuryHourly payWorldwideVisa sponsorship- ...Engagement Specialist to design and deliver an elevated guest experience. You will be among the first compassionate hosts welcoming guests... ...hospitality or guest services experience. Join a renowned luxury team in a landmark building with rich guest care responsibilities...Luxury
- ...meaningful moments — and every one of those moments deserves a client experience as considered as the piece itself. The Opportunity We... ..., hospitality, or a similarly relationship-driven role — luxury or bridal experience a strong plus Highly organized, with...Luxury
- ...Job Title: Client Relations Executive Line Manager: Client Experience Manager Location: New York Position Type: Permanent, full-time, remote with in... ...client-facing role, ideally in a service-based or luxury environment, with the ability to establish relationships...LuxuryPermanent employmentFull timeRemote workTrial periodFlexible hours
$120k - $140k
...Client Experience Manager Join a respected luxury boutique in New York City as a Client Experience Manager, where your passion for personalized service and relationship-building will directly elevate the guest experience. This role offers a unique opportunity to shape...LuxuryLocal area$170k - $200k
...talent from many different backgrounds, experiences, and identities. We believe that when diversity... ...that represents the diversity of our clients and our communities.HOW WILL YOU MAKE AN... ...have proven understanding of the client luxury journey and experience in leading...LuxuryFull timeLocal areaFlexible hours- ...\n COMPANY: Hae CPG \n POSITION: Director of Customer Experience \n REPORTS TO: Founder \n ROLE TYPE: Full-Time \n OFFICE... ...beauty and wellness brands. We work as an extension of our clients’ internal teams, providing hands-on execution and management to...Full timeWork at officeRemote work
- ...Job Overview \n \n The Cosmetics Client Development Manager leads with passion and... ...overseeing all aspects of the assigned luxury cosmetics brand while creating a warm, inclusive... ...creates meaningful and memorable experiences. Whether providing personalized...LuxuryFull timeSeasonal workFlexible hoursAfternoon shift
$70k
...Client Service Manager Band: $70,000 Base + Commission Structure Reports to: Head of Client Services Employment: Full-time · Salaried... ...trips. Those clients will experience it as though you iterated,... ...Experience and Skillset Luxury client service experience is...LuxuryFull timeRemote workWorldwideNight shiftWeekend workAfternoon shift- CHANEL is seeking a Group Director, Top Client Development- Northeast to shape the future of the brand's VIC and client engagement... ...with hands-on in-boutique work to build exceptional luxury experiences. You will drive insights-driven strategies, lead cross-market...Luxury
- ...Switzerland Group is seeking a Rolex Manager to oversee all aspects of delivering the Rolex experience across WOSG Official Rolex Jeweler locations. The role focuses on elevating client journeys in-showroom, online and follow-up interactions. You will partner with showroom...Luxury
$70k
## Executive & Guest Experience ManagerApply: 1 Hotel Central Park: Full time: Posted 4 Days... ...respect for nature are so important to us.As a luxury lifestyle hotel brand inspired by nature,... ...General Manager and relevant department heads for follow-up or improvement....LuxuryFull timeWork experience placementLive inWork at officeLocal areaFlexible hours$80k - $100k
...WHO WE ARE LOOKING FOR: Manager, Client Care (Reports to Director, Client Care)... ...delivering a seamless, elevated, and joyful experience for clients across every communication channel... ...years in people management/leadership - luxury or fine jewelry experience a plus...LuxuryFull time- ...Job Description Job Description MUST HAVE HOTEL EXPERIENCE!!!!!!! If you do not have HOTEL front desk experience, please... ...most vibrant boutique hotels — the Sanctuary Hotel NYC — where luxury meets personality. We’re looking for a warm, polished, and genuinely...LuxuryFlexible hoursAfternoon shift
- ...seeking a CRM & Clienteling Director for the Americas to drive growth in client engagement. The ideal candidate will have over 10 years of experience in CRM and clienteling, particularly in the luxury sector. The role includes leading regional strategies, fostering client...Luxury
$120k - $150k
...About the role: We're hiring a Client Strategy Manager to join our... ...of moving pieces held in your head and nothing droppedBuilding something... ...Are Looking For:5+ years of experience in a highly client-facing,... ...budgetsExperience supporting high-profile or luxury brandsSaaS Customer Success...LuxuryWork experience placementWork at officeImmediate startRemote workFlexible hours$80k - $95k
...About Olivela At Olivela, we are building a premier global luxury brand that reimagines shopping as a force for good. Founded by... ...entrepreneur Stacey Boyd, Olivela curates elevated brands and experiences that reflect the highest standards of luxury, while embedding...Luxury- ...Relationship Manager (US) Line Manager: Head of Relationship Managers Experience Level: Mid-Level Location:... ...will require regular travel for client meetings and events. Position Type... ...Relevant experience within the luxury travel industry and interacting with...LuxuryPermanent employmentFull timeRemote workWork from homeTrial periodFlexible hours
$20 - $26 per hour
...Grace Bay Resorts is seeking an Entry Level Client Services Coordinator to join our... ...opportunity to begin a rewarding career in luxury hospitality while supporting our valued... ...coordination to ensure an exceptional guest experience. Working remotely, you will collaborate...LuxuryHourly payFull timeRemote work$56k - $72k
...York City office. The ideal candidate has 3-5 years of agency experience with additional experience and/or interest in the travel and hospitality... .... Responsibilities Monitoring industry trends and client coverage Screening and fulfilling all media requests...LuxuryFull timeSummer workWork at office- Richemont, one of the world leaders in the luxury sector, has various Houses specializing... ....MAIN PURPOSE The Regional Director, Client Engagement will implement Client Engagement... ...emerging clients through exceptional experiences and in store activation programs in strong...LuxuryPermanent employmentFull timeLocal areaRelocationFlexible hoursDay shift3 days per week
- ...hospitality industry by delivering effortlessly elevated guest experiences. With four decades of expertise, we are committed to... ...relationships, and setting meetings with potential clients. We concentrate on the luxury hospitality sector. We expect you to leverage your...LuxuryFull timeWork at officeWork from home
- ...We’re partnering with a luxury fashion brand to find a polished, commercially driven Senior... ...: ~6+ years of luxury wholesale sales experience. ~ Established relationships with... ...references are always preferred by our clients. Now is the most important time to stand...LuxuryFull timeSeasonal work
- Luxury Presence is seeking a Customer Success Manager to analyze client journeys on Launch and Brand Plans and to implement a proactive, digital-first communication strategy. You will design 1:many outreach, automate triggers, and drive data-powered decisions to maximize...Luxury
$25 - $28 per hour
...storytelling and pioneering community-driven experiences have shaped LoveShackFancy into more... ...and celebration. ROLE OVERVIEW The Client Experience Manager will be the point person... ...CANDIDATE Experienced in retail sales within a luxury setting min. 3 years Established client...LuxuryHourly payFull timeFlexible hours- ...manufacturing partner supporting international luxury brands with high-end leather goods... ...suited to professionals who understand client relationship management, product-development... ...initiatives. Qualifications Experience in account management, B2B sales,...LuxuryFull time
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