Supervisor - Poker Room

Summary Maintain a smooth running day to day poker room and expedite all associated paperwork. Essential Functions Provide exceptional customer service to all internal and external customers. Maintain security of games and adherence to established policies and procedures. Generates all associated Pit Forms and paperwork for the Section (Fills, Credits, Player Tracking and Table Tracking). Maintains a direct line of communications with the Poker Room Manager. Responsible for issuing reminder slips to Dealers when he/she commits a dealing infraction. Required High school diploma or equivalent. Must be able to successfully complete a basic math test, and pass an audition displaying adequate Poker skills. Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets. Must possess good manual dexterity for quick and accurate handling of chips, cards and money. Must possess excellent interpersonal skills. Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment. Good oral and written communication skills, must be fluent and literate in English. Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift. Must be able to listen and respond to visual and aural cues with excellent peripheral vision. Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds and air quality. Physically mobile with reasonable accommodations including the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to obtain an IRGC license. Arranged by Grand Falls upon offer of employment. Pre-employment drug test required. Arranged by Grand Falls upon offer of employment. Grand Falls Casino & Golf Resort®