IT Operations Analyst

About the Department At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Product Supply Aseptic Manufacturing (PS AM) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At PS AM, you’ll join a global network of manufacturing professionals who are passionate about what they do.What we offer you:Leading pay and annual performance bonus for all positionsAll employees enjoy generous paid time off including 14 paid holidaysHealth Insurance, Dental Insurance, Vision Insurance – effective day oneGuaranteed 8% 401K contribution plus individual company match optionFamily Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leaveFree access to Novo Nordisk-marketed pharmaceutical productsTuition Assistance Life & Disability InsuranceEmployee Referral AwardsAt Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters. The PositionOwner of IT purchasing process. Ensures that IT goods & services are ordered to provide adequate inventory based on usage & lead time forecast for shared services between API & DFP. Ensures the order to pay process is efficient & timely. SAP ERP Area Responsible Superusers site lead. Assist the department in carrying out various duties including SuperUser responsibilities in 10k', SharePoint & complex eProcure purchase orders as well as administrative & operational dutiesRelationshipsReports to Manager, IT Support.Essential FunctionsTimely eProcure purchase order administration for complex IT goods & services. Maintain indirect procurement & inventory complianceDevelops & maintains IT & telephony equipment & software inventory databaseResolves IT pricing, quality & delivery issues with suppliers & manages day-to-day contracts (API, OFP & DFP)Provide detailed IT Audit/Inspection supportTrack & manage all department related SLAs & vendor contracts & agreementsSharePoint site owner for MIT to ensure communications & website are current & updated & neededSetup & maintain “5S” of office & storage areas & continuous improvement for all assigned support tasksComplete general administrative duties including, but not limited to, meeting scheduling, travel booking, data collection & filingDocument filing system to maintain the following: work orders, specifications, purchase orders & inventory database contentResponsible for evaluating & managing any process flow error messages from View email address on click.appcast.io for interfacing with the process owners in DK (& other DFP sites as needed) on behalf of ITSFollow all safety & environmental requirements in the performance of dutiesOther accountabilities, as assignedPhysical RequirementsAbility to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. (% can change on a case-by-case basis based on the role).QualificationsBachelor's Degree in business or related field, or equivalent combination of experience & education requiredMinimum of three (3) years of purchasing responsibilities in a process manufacturing environment requiredExperience in FDA regulated or pharmaceutical industry preferred preferredAbility to read, write & understand complicated GxP related documents requiredProficiency in Microsoft Office applications & databases (e.g., Oracle, SAP) requiredExcellent written & verbal communication skills that facilitate good interaction with management preferredExceptional organizational skills that lead to a safe & organized working environment requiredAttention to detail preferredPlan daily, weekly & monthly tasks to ensure work is completed on time, or early preferredWe commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at View phone number on click.appcast.io. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.