Academic Success Advisor

Job Profile:
Academic Advisor 1

Job Family:
Academic Advising

Time Type:
Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
Bachelor's degree; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Provides direct student-facing support to undergraduate students enrolled at the university. Utilizes a wide range of software, student development theory, and retention-focused strategies. Working under direct supervision to support students by performing specific, articulated goals and outcomes

Job Description:

Position Salary Range:

• $48,000.00 to $51,300.00 annually; Depending on Experience

Job Description:

The School of Human Evolution and Social Change is seeking a dynamic, highly motivated individual with a passion for student success and a strong focus in advancing higher education initiatives, while providing hands-on support and services that enhance student experiences and outcomes. The Academic Success Advisor reports to the Associate Director of Student and Academic Services (SAS) and is a pivotal member of the school's SAS team. This position works with minimal supervision and a high degree of initiative to deliver and maintain high-quality services for SHESC students. This position will support all aspects of the academic programs, while championing other program specific objectives in the School of Human Evolution and Social Change. This position provides 1:1 academic advisement with prospective and current SHESC students in making timely progress toward a degree, certificate, or minor, assists in the administrative support of all degree programs that include online and immersion students in Anthropology and Global Health and collaborates on initiatives related to retention, engagement, recognition, orientation, and outreach of students through effective information management, marketing/promotional activities, programs and events.

This position will be responsible for working with a team to support about 1100 undergraduate and graduate students while directly supporting the School's programmatic growth, particularly in the areas of advising and retention. The position is part of a team that manages advising, study abroad programs, events, course management, and retention functions to increase student retention and graduation. This position will utilize a computer (MS Office, PeopleSoft, DARS, and Dashboards, E2E appointment system, salesforce) to accomplish daily tasks.

Essential Duties:

• Advises students majoring in SHESC programs; assisting students in the development of their academic plans; assists with maintaining print and electronic materials regarding current curriculum information, critical tracking/progress towards degree, course availability, school/college policy and procedures, appropriately referring students for financial, health, grievance, personal, housing, career and other matters through collaboration with other University student services offices.
• Proactively monitors student academic performance; addresses, responds to, and works to resolve student concerns, questions, or issues; collaborates closely with students to identify all academic options including, but not limited to: degrees, tutoring, counseling, career services, success coaches, extracurricular activities, study abroad program(s), research, and internships; supports and provides information to students in selection of options best suited to the student's goals, interests, and skills.
• Utilize a computer (MS Office, PeopleSoft, DARS, and Dashboards, E2E appointment system, salesforce) to accomplish daily tasks.
• Works with student and academic services team on orientation, welcome events, town halls, commencement, homecoming, study abroad fairs, department receptions and the cultivation and support of relevant student organizations.
• Securely collects, cleanses, standardize, transforms and stores data from various sources ensuring data integrity.
• Answering inquiries from prospective students and corresponding with current students to assist with retention projects.
• Providing student information about policies and procedures.
• Collaborate with staff and faculty on administrative tasks related to event planning.
• Draft, coordinate, and distribute regular communications, including weekly newsletters for undergraduate and graduate students, to promote events, internships, and academic opportunities.
• Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic success.
• Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support.
• Utilizes a variety of university data and programmatic direction to promote student academic success.
• Other duties as assigned.

Desired Qualifications:

• Completion of a Master's degree in a related area appropriate to this position (i.e. Higher Education, Anthropology, Social Sciences, etc.).
• Experience advising students.
• Experience working with both undergraduate and graduate level students.
• Demonstrated knowledge of current issues and theories in public and higher education, college academic advising, student recruitment, retention, and student success.
• Experience with student information systems (i.e. PeopleSoft), student degree auditing reports (i.e. DARS), MS Office Suite, data retrieval, salesforce, reporting, and analysis (i.e. Data Warehouse and data dashboards).
• Experience using Adobe Connect, Skype, Zoom and/or other technologies to advise students remotely.
• Experience in developing and maintaining professional working relationships while working in a team environment.
• Experience in organizing/planning special events and activities within Student and Academic Services.
• Experience in designing and delivering oral and written presentations.
• Evidence of effective verbal and written communication skills.
• Experience working effectively in an environment subject to quickly changing priorities.
• Experience in offering high-level, fast paced customer service in a student services environment that prioritizes the success of a student in their approach to academic advising.

Working Environment:

• Activities performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and utilizing a mouse.
• Use of computer, software and office machines.
• Frequent standing for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Communicate orally and in writing to perform essential functions.
• Work both independently and within a complex structured team.

Department Statement:

Known for its leadership in innovative education and research, the School of Human Evolution and Social Change includes one of the nation's top-ranked anthropology programs and the largest and most research-productive transdisciplinary anthropology faculty in the nation. Staying true to our four-field anthropological origins means we remain committed to leveraging a long-term, comparative, and holistic perspective on human origins as a way to understand and address complex problems, now and for the future, and a deep concern for community engagement and social justice. In addition to anthropology, our students can earn degrees in global health and museum studies. We are also known for our high-quality study abroad, field school programs and research apprenticeship opportunities for our ~1,000 undergraduate majors and ~125 graduate students.

We offer a dynamic, collegial, and challenging work environment due to the pace of innovation, complex array of research and academic programs, and high-profile initiatives. SHESC is the largest social science unit in the College of Liberal Arts and Sciences, ASU's largest college. For complete information see

Driving Requirement:
Driving is not required for this position.

Location:
Campus: Tempe

Funding:
No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.