Customer Care Manager — Hybrid Leader for Service Excellence
Walden University
Walden University, Minneapolis, MN, seeks a Manager of Customer Care to oversee daily operations of a frontline support team delivering email, phone and live chat. The role focuses on quarterly improvements to the online service model and requires coordinating with other teams to ensure excellent service across the university. The position demands a Bachelor's degree (Master's preferred), 3–5 years of related experience, and mid-level management skills in a fast-paced environment. #J-18808-Ljbffr Walden University
Vacancy posted 19 hours ago
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