Clinical Manager

About New Day Recovery

At New Day Recovery, we believe recovery is possible for everyone. Located in Niles, we provide medical detoxification and residential treatment. Our dedicated team works together to create a safe, supportive, and healing environment where individuals can begin and sustain their recovery journey.

Position Summary

We are seeking an experienced, master's-level behavioral health professional to provide clinical leadership within our substance use treatment programs. This position combines staff management with direct clinical involvement and is ideal for someone who can support employees, strengthen clinical operations, and help ensure high-quality, coordinated client care.

If you are an experienced clinical leader who values teamwork, professional accountability, and compassionate substance use treatment, we encourage you to apply.

Essential Functions

• Provide day-to-day leadership, support, and accountability for counselors, therapists, and other clinical staff.
• Coordinate staffing, schedules, caseload coverage, clinical priorities, and continuity of care.
• Coach employees on clinical practices, documentation, communication, professional boundaries, and performance expectations.
• Lead clinical staffing meetings, case consultations, and interdisciplinary care coordination.
• Conduct behavioral health and substance use assessments and contribute to individualized treatment planning.
• Provide individual, group, and family counseling as operational needs require.
• Support crisis intervention, case management, advocacy, and referrals to appropriate levels of care.
• Monitor the quality, accuracy, and timeliness of clinical documentation.
• Promote compliance with organizational policies, payer requirements, confidentiality standards, professional ethics, CARF, and OhioMHAS requirements.
• Collaborate with medical, nursing, admissions, case management, and operations teams to support coordinated client care.
• Identify opportunities to improve clinical workflows, programming, and the client experience.

Minimum Qualifications

• Master's degree in Counseling, Social Work, or a related behavioral health field.
• Active Ohio professional license, such as LPC, LPCC, LISW, or an equivalent qualifying license.
• Management or clinical leadership experience in an inpatient, residential, detoxification, or other 24-hour substance use treatment environment.
• Experience serving individuals with substance use disorders and co-occurring behavioral health conditions.
• Knowledge of clinical documentation, confidentiality, ethical practice, crisis response, and interdisciplinary treatment.
• Experience supporting integrated mental health and substance use treatment.

Skills and Abilities

• Strong leadership, judgment, accountability, and conflict-resolution skills.
• Effective assessment, counseling, group facilitation, crisis intervention, and case consultation abilities.
• Ability to address employee performance and clinical concerns directly and professionally.
• Strong organizational skills and the ability to manage competing priorities in a fast-paced treatment environment.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with electronic health records, Microsoft Office, and related systems.

Benefits

• Company-sponsored life insurance at no cost to employee.
• Medical, Vision and Dental insurance and supplemental insurances.
• 401K
• We are an approved site for the STAR Loan Repayment Program. Eligible employees may qualify to apply; eligibility and awards are determined by HRSA.

EOE / DFWP