Financial Counselor

Financial Counselor Extended Deadline: Mon 3/30/2026 UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. UCSD Layoff from Career Appointment: Apply by 11/03/25 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Special Selection Applicants: Apply by 11/13/25. Eligible Special Selection clients should contact their Disability Counselor for assistance. These positions will all have interchangeable locations between Hillcrest, La Jolla and East Campus Medical Centers based on business needs. DESCRIPTION UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care and to create a healthier world - one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service. Under the direction of the Patient Access Manager, the Financial Counselor is responsible for financially securing all accounts; ensuring accounts are evaluated within the Medical Center's Financial Policy; serving as financial resource to patient care team, staff, vendors, patients and their families regarding financial issues and/or referral to government programs; obtaining eligibility and benefit information, authorizations, patient demographic information; collecting deductibles and patient liability; presenting and explaining payment options for collections of monies due; coordinating facilitation by pursuing eligibility and benefits for services rendered which are determined to be necessary in the continuum of care; and keeping team informed of the status of the account by openly communicating and participating in removing barriers to discharge and on-line documentation in funding notes. MINIMUM QUALIFICATIONS Minimum of three (3) years previous Hospital Registration, Patient Access experience in a large, complex healthcare environment. Proven working knowledge of the patient referral and authorization process. Demonstrated knowledge of medical terminology. Highly proficient with Microsoft Office (Excel, PowerPoint, Word, and Outlook). Excellent communication skills with the ability to communicate clearly both verbally and in writing. Possess personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability. PREFERRED QUALIFICATIONS Covered California Certified Enrollment Counselor. Certified Revenue Cycle Representative. Bilingual skills fluently in Spanish/English verbally and written. Thorough knowledge of third party payors and reimbursement requirements, medical terminology, ICD-9, and CPT codes. SPECIAL CONDITIONS Must be able to work various hours and locations based on business needs. Employment is subject to a criminal background check and pre-employment physical. Pay Transparency Act Annual Full Pay Range: $61,429 - $88,030 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $29.42 - $42.16 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. UC San Diego Health is an academic health system with leading-edge care. Equal Opportunity Statement The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For the University of California's Anti-Discrimination Policy, please visit: UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information. UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening. Misconduct Disclosure Requirement As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace #J-18808-Ljbffr