Community Relations Manager

Job Description

Job Description

Community Relations Manager 

Grand Pines Assisted Living 

Pay 

• Pay based on experience and credentials with the opportunity for commission 

Schedule 

This role is full time and primarily Monday–Friday, business hours, with occasional evening and weekend Manager on Duty responsibilities. 

Benefits 

• Health, dental, and vision insurance available as outlined in the Employee Handbook  

• Basic life and Accidental Death & Dismemberment Insurance provided at no cost to the employee  

• Flexible Spending Account (FSA)  

• No wage cap  

• Opportunity for advancement  

• Opportunity for picking up extra shifts   

• Paid Time Off (PTO) based on hours worked and years of service  

• Eligible for a potential 2% pay increase after 90 days based on performance   

• Annual merit increases based on performance evaluations  

• 401(k) retirement savings plan with company match (up to 50% of employee contribution, up to 6%)  

• Perfect attendance bonus  

• Paid orientation and training  

• Polo Shirt provided  

• Manager on duty 7 days a week  

• Fun staff calendar and employee engagement activities  

• OnShift Engage—Bonus pay structure  

• Low-cost meal plan--$2 per meal  

• OnShift Wallet—access to funds prior to pay day  

• Working Advantage—employee discount program  

• Employee referral Bonus—up to $1000 per referral   

• Resident referral bonus—up to $1000 per referral  

• Additional benefits as outlined in the Employee Handbook 

Position Purpose

• A Good Will Ambassador for this living center.  

• The Community Relations Manager works continuously in marketing and promoting this ALC to community referral sources, and the community at large to ensure the home attains and maintains full occupancy.  

Qualifications 

• Strong social and interpersonal relationships. 

• Desire and ability to professionally represent the home to the community at large, including at networking events, senior/health fairs and expos (etc.), make presentations and public speaking about this ALC and related topics.  

• Word processing and clerical skills, pleasant telephone manner and greeting skills as well as experience in residential services to seniors, leasing, sales or marketing preferred. 

• Must have a positive and respectful attitude toward the care of the frail elderly, ability to read, write and carry out directions; maturity to deal effectively with the demands and stresses of the job in a professional and confidential manner.  

• Able to legally drive to and from marketing events and opportunities. 

• Ability to communicate effectively in English, verbally and in writing. 

• Must be able to pass the state mandatory criminal background screening. 

Physical and Mental Requirements 

• Able to stand/sit for extended periods of time; bend, stoop, turn, twist, squat, kneel, push, pull, reach, and stretch. 

• Able to lift up to 25 Pounds. 

• Able to work on site or at marketing events, not a remote work position. 

• Licensed Driver with the ability to drive to appointments as needed. 

About Grand Pines Assisted Living Center 
Our living center is a licensed Home for the Aged in Michigan, dedicated to providing compassionate, personalized care to our residents. Our team is carefully selected and trained to support each individual’s physical and cognitive well-being, with a strong focus on dignity, respect, and meaningful daily living. 

We are proudly operated by Heritage Property Management, a fourth-generation, Michigan-based family business. Our team is passionate about creating a supportive environment not only for our residents, but for one another—where relationships matter and the work we do truly makes a difference. 

#INDGP