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Front Office Coordinator

Physicians' Primary Care of Southwest Florida

Celebrating 30 Years in Southwest Florida and we are still growing! Physicians' Primary Care of Southwest Florida is a premier multi-specialty primary care practice with locations in Cape Coral, Fort Myers, Estero and Lehigh Acres. We are currently seeking a Front Office Coordinator that will oversee our Cape Adult Medicine and Cay West locations.


Sample of Responsibilities:

  • Provides excellent customer service to both our internal and external customers
  • Oversees and directs functions of check-in and out, appointment scheduling, and general clinical operations.
  • Responsible for checking daily scheduling reports and encountering tracking reports.
  • Delegates responsibilities for clerical work activities and functions.
  • Assists staff in understanding/implementing organizational policies and procedures.
  • Helps develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying workload as necessary.
  • Identifies, analyzes, and resolves work problems.
  • Ensures that requests for information are handled promptly and effectively.
  • Works with other staff to ensure efforts are coordinated and high-quality patient care is provided.
  • Responsible for the physical appearance and functionality of the site.
Performance Requirements:
  • Knowledge of medical charging, billing, and registration policies and procedures.
  • Knowledge of departments and operational relationships.
  • Skill in defining problems, collecting data, interpreting billing information.
  • Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
  • Ability to communicate at all levels of the organization in a positive and effective manner.
Experience Necessary:
  • A minimum of three (3) years of experience working in a medical practice and at least one (1) year of experience in supervision.
What PPC Offers:
  • 30 years of growing with and supporting our communities
  • Award-winning physicians
  • Ability to advance within our organization
  • Health, dental, vision, and life insurances
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Uniform Allowance
  • Employee Assistance Program (EAP)
  • Employee appreciation week and events

Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at and apply today!
Vacancy posted 3 days ago
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