Front Office Coordinator
Physicians Primary Care of Southwest Florida
Front Office Coordinator
Celebrating 30 Years in Southwest Florida and we are still growing! Physicians' Primary Care of Southwest Florida is a premier multi-specialty primary care practice with locations in Cape Coral, Fort Myers, Estero and Lehigh Acres. We are currently seeking a Front Office Coordinator that will oversee our Cape Adult Medicine and Cay West locations.
Sample of Responsibilities:
- Provides excellent customer service to both our internal and external customers
- Oversees and directs functions of check-in and out, appointment scheduling, and general clinical operations.
- Responsible for checking daily scheduling reports and encountering tracking reports.
- Delegates responsibilities for clerical work activities and functions.
- Assists staff in understanding/implementing organizational policies and procedures.
- Helps develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying workload as necessary.
- Identifies, analyzes, and resolves work problems.
- Ensures that requests for information are handled promptly and effectively.
- Works with other staff to ensure efforts are coordinated and high-quality patient care is provided.
- Responsible for the physical appearance and functionality of the site.
Performance Requirements:
- Knowledge of medical charging, billing, and registration policies and procedures.
- Knowledge of departments and operational relationships.
- Skill in defining problems, collecting data, interpreting billing information.
- Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
- Ability to communicate at all levels of the organization in a positive and effective manner.
Experience Necessary:
- A minimum of three (3) years of experience working in a medical practice and at least one (1) year of experience in supervision.
What PPC Offers:
- 30 years of growing with and supporting our communities
- Award-winning physicians
- Ability to advance within our organization
- Health, dental, vision, and life insurances
- 401(k) with company match
- Paid Time Off (PTO)
- Paid Holidays
- Uniform Allowance
- Employee Assistance Program (EAP)
- Employee appreciation week and events
Vacancy posted 1 day ago
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