Regional Manager - Luxury Mixed-Use Development

Job Description

Job Description

Who We Are
South Oxford Management is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for our residents and team members alike. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations—from asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team-building and community service.

How You Will Contribute

The Lease-Up Luxury Regional Manager drives the successful execution of one of South Florida's premier luxury apartment developments. In addition to leading lease-up strategy and operational excellence, this role will establish the culture, service standards, and resident experience for a flagship community designed to operate with the hospitality, attention to detail, and elevated service of a five-star luxury resort. This role partners closely with Community Managers and lease-up teams to accelerate occupancy, optimize revenue, and stabilize assets while ensuring operational excellence. By implementing company policies, systems, and best practices, you will position each community to achieve and exceed lease-up milestones, financial targets, and long-term performance goals.

Things You Will Do

Leadership

• Recruit, hire, train, and develop high-performing Community Managers and lease-up teams with a strong focus on sales execution and customer experience
• Establish a luxury hospitality culture that exceeds resident expectations from the first tour through long-term residency.
• Coach onsite leadership on leasing performance, team accountability, and operational consistency during all phases of lease-up and stabilization
• Support Community Managers in addressing employee relations matters including performance management, coaching, and disciplinary actions
• Ensure regular and effective team meetings (leasing, maintenance, and operations) are conducted to drive accountability and results
• Foster a culture aligned with company values, emphasizing urgency, ownership, and results-driven performance
• Ensure timely response and resolution of employee concerns, requests, and escalations
• Monitor completion of all required training, certifications, and onboarding for new hires

Lease-Up & Financials

• Lead lease-up strategy execution to achieve absorption targets, occupancy goals, and stabilization timelines
• Maximize revenue through strategic pricing, concessions management, and inventory control in partnership with Revenue Management and Asset Management
• Analyze leasing velocity, traffic, conversion ratios, and competitive positioning to identify opportunities and adjust strategy in real time
• Oversee financial performance of the portfolio, ensuring alignment with budgeted income, expense control, and NOI growth
• Partner with Asset Managers to develop and execute budgets, forecasts, and pro formas specific to lease-up phases
• Monitor rent collections, delinquency trends, and bad debt to ensure compliance with company standards
• Review and interpret weekly, monthly, and quarterly reports to drive performance improvements

Compliance & Risk Management

• Ensure all communities operate in full compliance with local, state, and federal regulations, including Fair Housing, OSHA, and landlord/tenant laws
• Maintain a thorough understanding of ownership structures, financing, and any applicable regulatory or income-restricted programs
• Enforce adherence to company policies, procedures, and standardized documentation across all sites
• Oversee compliance with company systems, reporting tools, and operational initiatives
• Address resident escalations with potential legal exposure promptly and professionally

Operational Excellence & Business Acumen

• Monitor occupancy trends and leasing performance, making data-driven recommendations during pricing and strategy calls
• Ensure properties achieve and maintain market-leading occupancy and rent levels in alignment with ownership objectives
• Oversee marketing strategies to ensure accuracy, relevance, and effectiveness across all channels; adjust campaigns to support lease-up velocity
• Conduct regular property inspections to ensure curb appeal, model presentation, and amenity readiness meet lease-up standards
• Ensure vacant units are market-ready and turned efficiently to support leasing demand
• Oversee renewal strategies to retain residents and support stabilized occupancy post lease-up
• Perform regular audits of move-in files, lease documentation, and renewal processes
• Evaluate maintenance operations, ensuring readiness for tours, timely service, and execution of preventative maintenance plans
• Manage and oversee capital projects, vendor contracts, and seasonal services to support asset positioning
• Analyze market data and competitive trends to refine leasing, pricing, and marketing strategies

Things You Need

• Minimum of 5 years' experience in Multi-Family Housing with multi-site property management, specifically in High-End lease-ups
• Bachelor’s degree preferred
• Individuals must possess a proven track record of successful multi-site property management experience
• Willing to work a flexible schedule, including weekends and holidays
• A sharp, professional appearance
• Must be able to walk the property, which includes climbing stairs
• Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies
• Stand for extended periods of time
• May be required to lift up to 25 pounds without assistance
• Must have reliable transportation to conduct site visits

Skills

• Strong financial acumen with the ability to analyze performance, interpret data, and contribute to budget development
• Proven leadership skills with the ability to motivate, develop, and manage multiple teams (20+ employees) across a portfolio of up to 1,500 units
• Excellent organizational skills with the ability to manage multiple priorities, meet deadlines, and maintain a high level of detail and urgency
• Demonstrated problem-solving and conflict resolution abilities with sound decision-making skills
• Strong verbal and written communication skills
• In-depth knowledge of local, state, and federal laws, including Fair Housing and property management regulations
• Solid understanding of market conditions and competitive properties within the region
• Technically proficient in Microsoft Office (Word, Excel, Outlook) and property management systems such as Yardi (or similar platforms)

What We Will Provide You
South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:

• Medical/Rx
• Dental
• Vision
• Employer Paid Life/AD&D
• Voluntary Life/AD&D
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Accident Plan
• Hospital Indemnity Plan
• Critical Illness Plan
• Legal/ID Theft Protection
• Pet Insurance
• 401(k) Retirement w/ Match + Immediate Vesting
• Paid Holidays and Time Off (3+ weeks)
• Rent Discount (30%)
• Tuition Reimbursement($2,000/year)
• Paid Parental Leave (4 weeks)
• Employee Referral Bonus
• Employee Rewards and Recognition

You’re exceptional. Let us make you feel it. Join our team.

South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO. South Oxford uses E-Verify , a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States through the U.S. Department of Homeland Security and the Social Security Administration, where permitted by state law.

South Oxford Management LLC is committed to providing a workplace that is free from the use, sale, possession, or distribution of illegal drugs and alcohol, as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants who refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.