Services Advisor II

SUMMARY:Under limited supervision, the Services Advisor II travels to customer locations to identifyproducts and services that Motion can sell to our customers. This role analyzes data,creates detailed reports and makes specifications after assessing customer needs. TheService Advisor II works closely with a sales team to travel to customer locations.JOB DUTIESManages every aspect of site assessments including pre-assessment preparations, thesite assessment itself, and post-assessment assignments to ensure team success.Travels to customer locations, typically with a team as a lead, to assess specificcustomer systems and identify products and services that Motion can sell to ourcustomers.Assesses customer needs and develops reports based on data during customer sitevisits which includes quotes, technical specifications, and pricing considerations.Researches customer technical specifications and requirements with current or potentialtechnical specifications of our products.Analyzes customer data to make technical recommendations for customers.Designs custom solutions in accordance with customer specifications.Finalizes technical reports for customers and account representatives to includeproposals, technical specifications, quotes, and pricing considerations.Presents the technical sales briefings to customers.Leads post-sale product configuration.Acts as a liaison between customers, vendor partners, local branches, utility companiesand/or contractors to ensure solutions are implemented appropriately.May conduct technical user training and product briefings.May cross-references customer data with our market basket tool to pull historical costdata on products.May guide and coach lower level Services Advisiors.Performs other duties as assigned.EDUCATION & EXPERIENCETypically requires a high school degree or GED and three (3) to five (5) years of relatedexperience or an equivalent combination.KNOWLEDGE, SKILLS, ABILITIESAbility to communicate clearly, concisely and effectively both verbally and in writtencommunication.Strong organization and project management skills.Ability to develop and maintain relationships with internal employees, vendor partners,and external customers.Ability to develop original reports and proposals for customers.Excellent analytical skills.Ability to collaborate and work with a highly diverse set of internal and external partners.High-level math skills.Proficient with Microsoft OfficePHYSICAL DEMANDS:Travels up to 40% of the time.Ability to regularly stand, walk, talk, hear, and lift occasionally sit, stoop, kneel, crouch,climb, or crawl. Ability to travel to various sites and plants. Ability to walk up to eight hours aday for 40 hours a week in varying manufacturing environments in all seasons.LICENSES & CERTIFICATIONS: None required.SUPERVISORY RESPONSIBILITY: No Supervisory ResponsibilityBUDGET RESPONSIBILITY: NoCOMPANY INFORMATION:Motion Industries offers an excellent benefits package which includes options for healthcarecoverage, 401(k), tuition reimbursement, vacation, sick, and holiday payDISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.