Guest Services Specialist
BayCare Medical Group
Overview Join the team that is revolutionizing health care – BayCare Health System. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. We strive to blend high technology with compassionate service and to advance superior health care throughout the communities we serve. Role Title: Guest Services Specialist Facility: Wesley Chapel Hospital Responsibilities Deliver world-class customer service and function as the guest’s liaison to all services within the BayCare Health System’s hospital and the surrounding community. Possess advanced computer skills and become proficient in the following areas as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response. This role is hospitality-focused and critical to supporting a positive experience for each guest. Qualifications Self-motivated team-player with 1 year of demonstrable success in a high-stress, fast-paced work environment. Must successfully complete OLC training modules as assigned within 12 months. Required experience: 1 year in related field and 2 years in customer service. Benefits and Rewards Benefits (Health, Dental, Vision) Paid time off Tuition reimbursement 401k match and additional yearly contribution Yearly performance appraisals and team award bonus Community discounts and more Chance to be part of an amazing team and a great place to work Experience Minimum Qualifications: 1 year related field and 2 years customer service. Education HS Graduate or Equivalent GED required Location: Wesley Chapel, FL Status: Part Time, Exempt: No Shift Hours: Varies Weekend Work: Every Equal Opportunity Employer Veterans/Disabled #J-18808-Ljbffr
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