Service Manager - Automotive Service Center
Jensen Tire
Job Description
Job Description
About Jensen Tire & Auto
Since 1973, Jensen Tire & Auto has been a trusted name in automotive service throughout the Omaha Metropolitan area. With 23 locations and growing, we take pride in providing honest, high-quality automotive care while building lasting relationships with our customers.
We're looking for a motivated Service Manager to lead day-to-day service operations, mentor technicians, and deliver an exceptional customer experience.
What You'll Do
- Oversee daily service operations and ensure efficient workflow across all bays.
- Supervise and support technicians and service advisors to maintain top-quality workmanship and productivity.
- Manage customer interactions, ensuring clear communication of repair recommendations, estimates, and warranties.
- Monitor performance metrics such as sales, profitability, and customer satisfaction, taking action when improvements are needed.
- Maintain compliance with company policies, MAP (Motorist Assurance Program) guidelines, and all safety and environmental regulations (OSHA, EPA, etc.)
- Assist with budgeting, scheduling, and inventory control.
- Promote teamwork, professionalism, and a customer-first culture.
What We're Looking For
- 3–5 years of experience in automotive service management or related leadership role.
- Strong knowledge of automotive systems, diagnostics, and repair processes.
- Excellent communication and leadership skills.
- Proven ability to manage workflow, meet deadlines, and exceed customer expectations.
- Valid driver's license required.
- ASE Service Consultant (C1) or equivalent certification preferred.
- Degree or training in Automotive Technology, Business Management, or related field a plus.
Why You'll Love Working at Jensen
- Locally owned and community-focused
- Competitive pay with bonus opportunities
- 5-day work week – no weekends, evenings, or holidays!
- Comprehensive benefits package including:
- Medical, dental, and prescription coverage
- Paid vacation
- Company paid long-term disability and life insurance
- Employee discounts
- 401(k) with company match
- Paid ASE certification and ongoing professional development
Join a company built on integrity, teamwork, and customer care. Apply today and become part of the Jensen Tire & Auto family!
Vacancy posted 1 day ago
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