Systems Engineer

Overview

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.

Now is the best time to join Johnstone Supply . Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.

Responsibilities

Support

• Documents and maintains all support procedures and provides training to level 1 and 2 support resources as needed.
• Manages and monitors the health and performance of hosting environments to ensure efficient and cost-effective delivery of hosted services.
• Works closely with vendor support to remediate issues in a timely fashion.
• Provides 3rd level support as needed and serves as a go-to knowledge resource for hosting platforms.

Infrastructure

• Planning, designing, evaluating, testing and integrating of system infrastructure.
• Define and maintain standards related to the delivery of hosting platforms and hosted services.
• Proactively review existing hardware, software, and services to recommend areas for improvement.
• Ensure the highest levels of systems and infrastructure availability by proactively monitoring all systems and infrastructure.

Systems Administration

• Develop and maintain security, backup, and redundancy strategies for hosting platforms.
• Maintain Linux systems to include, build, test, deploy and update/patch.
• Define and maintain standards related to the configuration and delivery of hosting platforms.
• Develop and recommend automation tools and methodologies designed to deliver and maintain hosting platforms and associated services.
• Troubleshooting and remediation, ensuring successful project implementation and performing post project support as needed.

Security

• Ensures application and infrastructure architectural solutions are stable, secure and compliant with company standards and practices as well as legal/regulatory requirements.
• Secures system by developing system access and monitoring control to identify possible intrusions.

General

• Researches and recommends innovation in order to help the business grow.
• Coach and mentor team members in order to develop effective team performance aligned with the goals of the organization.
• Develops and maintains the strategic architecture related to the delivery of hosting platform services.
• Assists management in annual budget preparation by researching and recommending new solutions as well as upgrades to existing infrastructure.

Qualifications

Education and/or Experience: Associate’s Degree from a university; three to five years related experience and/or training; or equivalent combination of education and experience.

• Knowledge of Local and Wide Area networks, server, and client administration.
• Knowledge of and experience with the management and administration of Storage Area Network technologies.
• Knowledge of Linux Server administration to include building, maintaining and scripting across various versions of Linux operating systems.
• Knowledge of Windows Server administration to include building, maintaining and updating current version of the operating systems.
• Knowledge of the management and administration of VMWare environments.
• Knowledge of and experience with the management and administration of Microsoft Azure hosted infrastructure.
• Knowledge of and experience with the management and administration of Amazon Web Services hosted infrastructure.

Company Values

We’re also interested in hiring a great candidate that holds these values so we can further build a strong company culture:

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

Benefit Overview

At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:

• Competitive Paid Time Off (PTO)
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
• Holiday pay – we recognize and pay our employees for 7.5 holidays per year
• Paid Parental Bonding Time
• Employer subsidized medical, dental, and vision plans
• Employer paid life insurance and short-term disability
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
• 24/7 Access to virtual care/telehealth options
• Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
• Wellbeing program with opportunity to earn reduced medical costs
• Employee Assistance Program (EAP) for you, and your family
• Tuition reimbursement
• Employee referral bonus program
• Employee service milestone recognition program

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

EOE & E-Verify Participating Employer.