Banquet Server (On Call)

Banquet Server

The Banquet Server plays a key role in delivering seamless and elevated service for special events, corporate functions, and private activations within the Tenant Lounge. This role is guest-facing and operationally supportive, blending hospitality excellence with efficient execution. The Banquet Server will work collaboratively with the event lead and kitchen/bar team to ensure all aspects of the guest experience are executed to Porter Hospitality standards.

Essential Functions

• Execute event set-up, service, and tear-down based on BEO (Banquet Event Order) standards.
• Prepare dining and service areas, ensuring accuracy of place settings and cleanliness of space.
• Provide full-service food and beverage hospitality for standing and seated service formats.
• Communicate clearly and professionally with guests, event leads, and fellow team members.
• Anticipate guest needs and respond with grace, urgency, and care.
• Maintain knowledge of food & beverage offerings, including allergens, specials, and beverage pairings.
• Support logistics: linen handling, equipment reset, glassware polish, etc.
• Ensure all service ware is cleared efficiently and discreetly throughout event duration.
• Support additional duties as assigned, including dish support or event reset.

Knowledge, Skills, & Abilities

• Strong knowledge of event set-up, execution, tear down and reset.
• Confidence in answering any guest questions regarding the programming and offerings.
• Willingness to learn and grow through ongoing education with Porter Hospitality.
• Ability to work independently.

Personal Competencies

Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.

Relationship management and Teamwork: The ability to leverage interpersonal skills to establish rapport and develop relationships as part of a multifunctional team in a fast-paced, collaborative and deadline driven environment.

Time Management: Ability to multi-task to meet goals, good time management skills and ability to take ownership for project deliverables.

Communications & Problem Solving: Ability to remain optimistic and enthusiastic while creatively solving problems. Convey information to all key stakeholders in both written and verbal formats. Determine and utilize the appropriate communication channels.

Empathy, Involvement & Support: Listen and respond with empathy. Ability to understand issues and different perspectives of others. Ability to ask for help and encourage others.

Compensation & Details

• Hourly position with access to shared service charges and gratuities where applicable.
• Banquet shifts are on-call, part-time or full-time depending on event calendar.
• Porter Hospitality employees enjoy shift meals, training development opportunities, and exposure to dynamic hospitality environments.

Education/Experience

• 1+ year experience in banquets, restaurants, catering or fine dining preferred.
• Strong guest service instincts and clear communication skills.
• Comfortable with both solo service and team-style banquet execution.
• WA Food Handler's Card required (or obtain within 14 days of hire).
• Must be able to lift up to 30 lbs, stand/walk for long periods, and navigate multiple service points.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this position include close vision, color perception, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Regularly works with others face to face, over the phone and email in an office environment with moderate noise. Nature of work may require time spent out of the office; reliable transportation required. Periodically works outside and may work around moving objects, dust, and dirt. Must be able to climb up into and down from delivery trucks and walk up and down ramps where required.