Systems Engineering Supervisor, IBN & Global Accounts

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Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   

​Come break through with us.  

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Purpose of the Position:
The primary role of the Supervisor, Enterprise Systems Engineering (ENSE) is to lead the Systems Engineers as they provide technical assistance to both internal and external customers. The ENSE Supervisor will ensure the team supports all commercial objectives set by the Field Sales and Commercial Marketing groups. The Supervisor will ensure all daily task are completed on time and delegate tasks when required. This individual will be responsible for all hiring and training of new Systems Engineers and provide guidance in the ENSEs professional development. The Supervisor will provide monthly/yearly accomplishments to senior Engineering Services Leadership and will act as a champion for ENSE and ES to COC Senior Leadership.

Responsibilities:
•    Ensure all support requests, both internal and external, are fulfilled in a timely manner and assigned to appropriately qualified Systems Engineers 
•    Manage Salesforce.com data entry for Engineer activities 
•    Continuously evaluate processes for Systems Engineer support to determine potential improvements both internally and externally 
•    Identify and provide professional development opportunities for Systems Engineers
•    Identify and track metrics and communicate team performance to management 
•    Develop Systems Engineers into Corning talent that is desirable to other COC teams
•    Performs the duties of a technical expert reviewing completed Systems Engineer tasks to include technical specifications, optical system designs, bills of material, and presentations

Qualifications:

•    Bachelor of Science Degree in a technical field from a recognized college or university, preferably BS in Engineering such Electrical, Mechanical, Chemical, or Civil, but may consider other STEM degrees such as Physics, Math, Computer Science, etc. with the appropriate and relevant level of experience
•    3+ years of experience in Telecommunications, particularly fiber optic networks and structured cabling
•    Proficiency in using Microsoft Office, including Word, Excel, PowerPoint, Outlook, SharePoint

Desired Skills:
•    Knowledge of Corning’s passive optical cabling products and how and where they are deployed in a local area network and data center
•    Knowledge of Optical Fiber Theory
•    Knowledge of data center communications processing equipment, pathways, and spaces
•    Prior supervisory / functional management experience or training

Travel:
• Occasional travel required

This position does not support immigration sponsorship.  

The range for this position is $132,861.00 - $182,684.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. 

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A job that shapes a life.  

Corning offers you the total package.  

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.  
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at View email address on corningjobs.corning.com .