Program Analyst 2

Program Analyst 2

The Public School Employees' Retirement System (PSERS) is searching for a Program Analyst 2 to join our Risk & Performance Data Office (RPDO) team. The office is growing and we are looking for the right professional to bring an analytical mindset, high attention to detail, and exceptional communication skills to this team. This position will play an integral role in the implementation of the office's operating principles and practices, work closely with the Chief Risk Officer and the Chief Data Officer to develop, implement and maintain RPDO office operational system, and serve as an informal project coordinator. Apply today to join PSERS and the growing RPDO team!

This position supports the Chief Risk Officer and Chief Data Officer in carrying out strategy, creating and implementing systems and support structures, and overseeing the operational process performance. You will perform the following duties:

• Operational Support: Assist in developing, maintaining, and improving systems that guide RPDO operations and responsibilities
• Agile Leadership: Lead team events and planning activities that foster effective use of agile practices and promote consistent progress
• Risk Evaluation: Assess business unit maturity and review documentation to support clear understanding of organizational risks
• Process Improvement: Identify obstacles and implement improvements that increase efficiency, communication, and team alignment
• Performance Metrics: Help create, organize, and distribute operational performance metrics that support the agency strategic plan
• Stakeholder Coordination: Facilitate communication between RPDO staff and business units to support shared goals and expectations

Full-time employment

Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.

Work hours may be negotiable, including potential for 30 minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time. This position is hybrid telework eligible, dependent on operational and executive leadership requirements. Telework schedule varies based on current work activities. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

Salary: In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• One year as a Program Analyst 1; or
• Two years of analytical experience, one of which includes professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; or
• An equivalent combination of experience and training

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform Essential Functions as presented in the linked Position Description .

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.