Associate Manager

Associate Manager

Opportunity with a growing, successful regional family owned and professionally managed company, serving customers since 1934. Join a company with a history of integrity and stability, who provide exceptional services to the hospitality, restaurant and medical industries. All candidates will be energetic, customer focused, leaders who are looking to jump start their careers into management with one of the leading service providers in the textile industry in the Pittsburgh market.

As a potential candidate, you should know that this company is SHARP! We embody our core values of being Self-Motivated, Helping Others First, having Attention to Detail, being Responsible, and having a Positive Attitude. If these resonate to you and you are motivated by detailed work, please read on:

Training

You will go through a streamlined training process to learn all facets of growing and maintaining a business in the textile rental industry. There will be an immediate 12-week comprehensive training program.

• Work with our production team learning product, pack sizes and creating orders for delivery
• Perform ride-alongs with our route sales team to form relationships with our route team and customers while seeking opportunities to upsell
• Shadow our route supervisor while learning how to multi-task and manage the operational side of the business
• Learn the administrative portion of the business by training alongside our tenured CSR and office manager
• Work with our experienced outside sales team cold calling, setting and attending meetings and learning how to get proper margins on our products
• Work together with our Assistant GM and GM to gain perspective on high-level decision-making to improve operational processes

Responsibilities

Functioning in the business:

• A large focus on preventative maintenance for our growing fleet of vehicles
• Responsible for performing deliveries when called upon during vacations, holidays and call-outs while increasing the size of our house route
• Strengthen and maintain customer accounts through, systemic inventories, regulated payment plans, by having consistent communication with drivers on account needs
• Utilize our routing software to create the most efficient route structure possible
• Ability to be on-call during weekends on a rotational schedule

Focusing on the business:

• Manage multi-functional areas including; management of warehouse, route distribution and outside sales departments
• Successfully address delicate A/R issues with customers by proactively communicating and coordinating deliveries based upon payment
• Coordinate and ensure all corporate training and procedure guidelines are being met for all associates
• Share in the responsibility for all company assets including: building, equipment, fleet, inventory, accounts receivable, monitoring and collection

Qualifications

• Previous management/supervisory experience a plus
• High school diploma or GED equivalency; bachelor's degree preferred
• Comfortable communicating with all levels of management and decision makers
• Fully embrace the belief that our employees are our number one asset
• Must have a valid driver's license and have an excellent driving record
• Ability to pass a DOT Physical, a criminal background and credit check
• Must be able to pass a drug screen when required
• Ability to lift, push, and pull up to 50 pounds
• Previous military experience is a bonus
• Proficient with Microsoft Office

Benefits

• Competitive salary
• 401K with generous company match
• Group benefits package (Medical, Dental, Short-term Disability, Vision, and Life Insurance)
• Opportunity to advance based on performance

Company Description

Laurel Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers. Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.

Laurel Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.