Facility & Services Support

Job Description

Job Description

Job Overview:

Pay Range: $17.98hr - $22.98hr

Requirement/Must Have:

• Strong computer proficiency.
• Friendly, engaging, and professional customer-service personality.
• Ability to manage multiple projects and priorities simultaneously.
• Microsoft Office Suite proficiency.
• Comfortable using AI tools such as Microsoft Copilot, ChatGPT, or similar AI productivity tools.
• Knowledge of standardized work routines and methods, general facts, and information.
• Ability to operate dedicated specialized standard software packages.
• Strong verbal and written communication skills.

Responsibilities:

• Provide reception and front lobby support.
• Respond to general office inquiries.
• Coordinate facility services and related activities.
• Support mail services, logistics, conferencing, printing/copying, archives, cleaning, and office moves.
• Complete service calls and maintenance requests.
• Purchase materials for facility installations, maintenance, and repairs.
• Coordinate resources with internal teams and external service providers.
• Assist with office relocation and furnishing activities as needed.
• Maintain required documentation, incident reports, and service records.
• Serve as the first point of contact for visitors and employees entering the facility.
• Track and document facility incidents, service requests, and maintenance activities.
• Partner with internal teams and external vendors to ensure timely completion of facility-related tasks.
• Procure materials and supplies needed for maintenance, repairs, and office operations.
• Support the site's ongoing growth initiatives and occupancy needs.
• Handle routine and non-complex practical enquiries and procedures from internal or external customers.
• Gather and file information gained in routine customer contact calls.

Skills:

• Facility Coordination.
• Reception.
• Microsoft Office Suite.
• AI Productivity Tools.
• Customer Service.
• Vendor Coordination.
• Administrative Support.
• Logistics Support.

Qualification And Education:

• Bachelor's degree in any field or a High School Diploma with relevant experience.
• Minimum 5 years of experience working in an office environment.
• Basic level of theoretical and practical know-how in specialized processes, techniques, and systems.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.