Dispatcher Clerk

Job Description and Duties

Working under direction in a 24-hour/365-day Communication Office following established policies and procedures in order to perform a variety of duties with the use of the following equipment: PBX console, multi-line telephones system, TTY device, computer, 2-way radio, AlphaMate paging system, TV video surveillance recorder and monitor, PA, fax machine, copier, cellphones and alarms systems.

Effective July 1, 2025, State employees are subject to a salary reduction of three (3) percent in exchange for five (5) hours per month of the Personal Leave.

Temporary state housing may be available for those relocating to fill hard to recruit positions. Housing assignments and rates will be determined in accordance with Department policy, operational priorities, and applicable labor agreements.

Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list.

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Pursuant to California Government Code requirements, candidates must be residents of the State of California at the time of appointment.

This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position.

Candidates interested in applying for the position must take and pass the Dispatcher Clerk examination that is being administered by Department of Transportation. To view the Exam Bulletin and instructions, click the following link or copy and paste the link into your web browser: 

You will find additional information about the job in the .

Working Conditions

Typical Physical Demands : Must possess and maintain sufficient strength, agility, endurance, and sensory ability to perform the duties contained in this duty statement.

Typical Working Conditions : On-going interaction with individuals, personnel and the general public. Potential exposure to communicable diseases, blood-borne pathogens and other conditions common to a clinical nursing environment. Position requires prolonged sitting and extensive use of telephones, radio and other communications equipment. Have good hearing and clear enunciation. Report to work on time and follow procedures for reporting absences, maintain a professional appearance, and comply with hospital policies and procedures.

Special Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Electronic application submission is highly encouraged.

Submit a completed standard state application (STD. 678) by the final filing date. Applications submitted for vacancies must include the Position Title and Position Number in the Job Title Section and MUST be signed and dated. Applicants should indicate on their application, in the job title section, the type of eligibility they currently possess and which qualifies them to apply at this time. In the "Employment History” section of the application you must list your current employment history by providing the To and From dates with the month, day and year, the hours per week that you worked, which should be a whole number and not a range and the Total Worked (years/months). You must complete the Duties Performed section on the application. Applications with “see resume” are not acceptable. Applications received without all of this information will be considered incomplete and will not be processed. Candidates who do not submit all of the required documents will not be considered in the selection process. Surplus applicants must attach a copy of their surplus letter. Applications may be obtained from the Human Resources Personnel Office at the Porterville Developmental Center or completed and downloaded from the website indicated below. NOTE: All appointments are subject to State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA), and Re-employment List procedures, pre-employment physical and fingerprint clearances. Further Information on the definition of the above may be found on the California State Department of Human Resources website at  .

Benefits

As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below.

Confidential Information

Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts.

Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birth date, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.